J & S Pools Inc

Not happy when I received a bill of $95 for an ESTIMATE! I'll never do business with them. more

THE WORST! We had our trees trimmed on Friday the same day the pool guy shows up. We thought that was good timing. Too our surprise, he quick skimmed the surface and left, leaving the bottom filthy. I cleaned it up and tried to start the skimmer only to find out it was broken. My call to Jim (J of J & S?) was met with a very rude response that they are not responsible for cleaning the bottom and that it is best that we ""part company"". Apparently they don't brush the sides, do a simple check of the equipment or check the chemical level consistently, but they do bill on time. Their ""NON-SERVICE"" is going to cost us a lot of money. BEWARE, DO NOT USE THESE PEOPLE AND WARN YOUR FRIENDS! more

I recently had a motor go out in my pool and called J&S to come look at it as a second opinion. The first company told me I would have to upgrade my pump to replace it. When J&S came out they informed me I had an option to upgrade but if not they could still repair the problem. I was very happy with the result and the timely matter my pool was fixed. The office staff and Technicians are very helpful and nice. I would recommend J&S to any pool owner. They are now doing my service and my pool has never looked so good. Pros: null Cons: null more

J&S Pools has some very shady ways of doing business. I needed 600 feet XHHW 10 gauge solid copper wiring to replace original wiring that had shorted. They used existing underground conduit. All they did was pull wire and connect. When I asked the technician for a cost, he said, more

This company does not provide ANY customer service. When they are questioned regarding their service, they are defensive, abrupt and I believe dishonest. I will never use this company, for anything, again Cons: Unprofessional more

I am a homeowner in Clovis and I was referred by my neighbor who uses J & S Pools and said they are very knowledgable. I was having trouble with my filtration system and my salt system was reading an error. The technician came out and explained to me why I was having so many problems. He gave me a lot of good information. I learned more from there one visit than I have anywhere else. They were knowledgable and took the time to explain the problem. I would highly recommend this service company to anyone. Pros: Honest good info more

I am new to the area and recently purchased a house with a pool. Having no prior pool experience I called J&S to have a filter cleaning service. During the service, the technician was having trouble. He called in for additional help over his two way phone. The response from the office was "Are they a regular customer?" Luckily, the tech got the problem fixed on his own. Since I wasn't a "regular" customer, they had no desire to assist. Adding insult to injury, my filter was not sealed properly, air was leaking in, and they did not return my call to fix the problem. I finally called after not hearing from them and I was told they will get to it when they can. If I do require a pool service in the future I certainly would not consider this company. Pros: None that I can tell. Cons: Poor customer relations. more