I bought a Honda push mower here five years ago and have used these guys for service since then. They are professional and the shop is clean. When they’ve serviced my mower, it’s been done on time, but the wait is long – over a week for normal mower tune-up (because they’re busy, not because they’re lazy). I recently broke a cable on my mower, called them up they had the type of mower I had purchased in their customer database. They figured out the exact part I needed and they had the part in stock. I picked it up that day. That’s how it’s supposed to work.