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J & F Gemelli Salon - 26 Reviews - 2425 Kildaire Farm Road, Cary, NC - Beauty Salons Reviews - Phone (919) 858-9996

J & F Gemelli Salon

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2425 Kildaire Farm Road
Cary, NC 27518
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(919) 858-9996
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Personal Care , Beauty Salons

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Reviews

( 12 )
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( 1 )
( 9 )

Best

I visited the Green Level to Durham Road location. I am always very hesitant to let someone new touch my hair and I have very finicky hair to say the least! Noelle took the time t...

Worst

I just want to say that I had a wonderful experience with everyone there, EXCEPT for this one stylist ... I believe her name was Andy. Her client did not like her hair cut, and wh...

Great Experience with Noelle! 1/10/2012

I visited the Green Level to Durham Road location. I am always very hesitant to let someone new touch my hair and I have very finicky hair to say the least! Noelle took the time to answer all of my questions and I had A LOT. She is patient and very hospitable. She's very professional and made me feel at ease as soon as I sat in her chair. She took into account my diet and medications I'm on as well as hair products and my styling routine before applying color which is very important. I haven't had a haircut this good in years. She knows what she's doing! She took the time needed to get my hair the way I wanted. I have recommended her to everyone I know! Seriously, Noelle is AWESOME! more

Do not recommend - Andy! 12/22/2011

I wish I had read the reviews from RSmith021 as I am new to North Carolina and went to Andy. Needless to say, when I repeatedly told her I did not want to cut off length since I was growing out my layers and length, she proceeded to cut 3 inches off to even out my layers. The customer is the one who has to live with the results and I have already found another salon seeking out to find somewhere that respects and listens to their customers. I do NOT recommend Andy. Furthermore, I ended up waiting over 20 minutes as Andy was fitting in more clients due to another stylist calling in sick. This was a nice gesture on her part, but she was clearly disappointing all the current customers in the meantime. I felt like a number, definitely not a valued customer. more

WONDERFUL, EXCEPT for ONE stylist 7/29/2011

I just want to say that I had a wonderful experience with everyone there, EXCEPT for this one stylist ... I believe her name was Andy. Her client did not like her hair cut, and when she said something, Andy just rolled her eyes. And then proceeded to fuss at some of her co-workers in the back. I would think if her boss heard/saw her, she'd be fired on the spot .. At least I'd hope she would. Miss Queen Bee needs a wakeup call. All in All, J&F Gemelli is a wonderful salon and hires experienced stylists who care and give great services, EXCEPT for Andy. Please, I urge you .. Go to one of the other locations or other stylists. more

Get a personality 6/25/2011

Good haircut but stylist could have tried to make me feel welcome and comfortable. I do not know if there was some prejudice or personal issues...I felt so unwelcome. No one inquired if I wanted to re-book or purchase product or how my service was. Unprofessional and lost my business for treating me so poorly. Made no attempt to converse with me, frowned the entire time. You can always train for skills, personality in client based business is a must. Good luck! more

Horrible Haircut 8/21/2010

I am new to the area and the salon I previously went to was very high end. This salon markets themselves that way and indicates that they carry products like B&B to make you think they are. They are not. I merely went in for an eyebrow wax and hair trim and it was awful. First I wanted an 30 minutes after my appointment time for the wax and the woman came out only after I complained and she was eating. I am growing my hair out so all she had to do was trim. She did not even do that. My layers were choppy and my hair was uneven in the front. I asked her to fix it and she said it was not uneven that's just how the cut is. I left and went to a different salon that fixed my hair. I have never been so disappointed anything. Do not make the mistake of going here. more

Will not repeat mistake of getting cut here 7/31/2010

I wanted to have my hair restyled so I made an appointment with a master creative stylist, Antonella. I took a picture of the style I wanted and talked about it with her before my haircut. She told me, no problem I love the challenge of restyling someone's hair. She was very friendly and we had a good conversation, but when she was finished blow drying it out I realized she had merely trimmed the ends of my current style and totally ignored what I wanted. I could have demanded she recut my hair, but when a stylist proves they aren't listening to you I don't want to take the chance of having it ruined for months until it can grow back out. Pros: friendly stylist Cons: terrible haircut more

Bad Facials 3/27/2010

DO NOT go here for facials. Prices are exorbitant and they don't even do a decent enough job. Face massage and exfoliation were crappy. She dint even give enough steam to my face and started extracting on closed pores which hurt(hope they don't leave a scar). Will never go back here for facials. Pros: Good back and shoulder massage Cons: bad facial more

JF Gemelli, Lochmere Pavillion 12/10/2009

I have been a client at the Kildaire Farm Road salon for over 15 years. Teresa does my hair and color and she is fantastic. I am sorry to read some of the negative reviews above. I have friends who use this Lochmere location and they always look great. Ask for Teresa, she is a colorist and stylist and does great work. As I understand it Darrell has moved to another salon somewhere in the area (Fall, 2009) Pros: Clean, professional upscale salon Cons: Appointments can be hard to get during holiday time more

GREAT SALON EXPIRENCE 8/5/2009

I dont typically take the time to write reviews but, in this instance I thought that it only right to give credit to this salon. I havent been a client for long but the last three apointments I did have were excellent. My sched is a bit crazy so I had to see a different stylist each time but, given my circumstance I still got the service I needed when I needed it! I saw Jay, Fabian, and Matthew at different locations which was actually interesting because the level of attentiveness and appeal to simply sit and be transformed was unwavering. Also the assistant ""Brie"" did an excellent job when straightening my hair which I have a world of difficulty doing myself. I could tell in my years of expirence with other salons in Syracuse NY and California that places like J&F are hard to find. When I left, I felt lifted and I think thats the best thing you can hope for in a salon. Even when I walked into the doors I was treated from the receptionist desk until I was sitting in a chair. I'm actually excited about my next apt! Pros: BEST TIME, WORTH THE WAIT more

Great Place to get a really great cut 4/14/2009

MY stylist Homi is just great. I can sit down and let her Pros: Great stylist, Great salon, Nice people Cons: Some stylist are ""Snooty"" more

unprofessional 2/10/2009

I just received a phone call from Connie at your Stone Creek store to cancel my sons appointment because apparantly Antonella is too good to cut my 16 year olds hair. I was told Antonella does not do childrens hair, even though she has already cut his hair 4 times, and funny I was never charged CHILDRENS prices. I assume it is bcause,the last time he was in he may have been unclear on what he wanted her to do, which obviosly annoyed her. He was in no way dissrespectful or rude and handled himself as a true gentleman. I called to make him another appointment which was for Friday. We are leaving town on Saturday morning for an affair, now I need to find another appointment quickly. In this economy you should be grateful for people willing to come in and pay top dollar for a haircut, she always received a very good tip as well. I am appalled that the managemnt/ownership allowed her to make this call, instead of just being slightly inconvenienced and respecting the appointment. VERY UNPROFESSIONAL!! more

bad haircut & hairdresser 12/22/2008

I had an absolutely horrible experience with this salon. My former hairstylist, Alan, messed up my cut not once but twice. I trusted him to cut it again even after he messed up the first time and even told him about the error and he still ruined my bangs. Not only was the service bad and overpriced, but Alan bad-mouthed other paying customers in front of me! Overall, just rude and snooty atmosphere. NOT recommended. more

I feel like a million bucks! 4/5/2008

I didn't want to overspend so I chose a ""classic"" design women's haircut for $40. It was worth every penny. My stylist took about an hour with me. She shampooed and massaged my scalp and neck -- such a treat! And she consulted for about 10 minutes with me on the look I was going for. She kept the conversation interesting and fun throughout. When I opened my eyes I saw my beautiful, new cut and felt like a million bucks! As I left the salon I kept looking at my reflection in the shop windows, squeezing very second out of that feeling. Andee was terrific. I'd highly recommend her. more

SEE DARRELL and LITA 12/22/2007

Darrell has been doing my hair forever and I absolutely love him! I am truly blessed to have known him because he not only was my hair stylist but a true friend. Lita is the most caring and sweetest person ever. She is attentive and intelligent. They're great friends. more

Jay is great! 8/1/2007

Jay is a great stylist... I refused to set foot in the Preston Walk salon after having a horrible experience with Rob. He was by far the worst hair dresser I have ever had. I'm not sure what his problem was but it has been almost a year and I can't forget the horrible cut and service I got from him. Pros: Jay, location, ambience, price Cons: Rob more

Been using a particular stylist for 14 years and never has let me down. - Front desk is ALWAYS attentive, and kind. 4/16/2007

I have been using this shop since the opening, and have used a particular hair stylist for years before. They have always listened to what I want and been very attentive to my needs. Even fitting me in when I had a hair emergency. I highly reccomend this shop for their services and quality products. Pros: I feel beautiful when I walk out of there. more

Would never change! 3/4/2007

Wow, I'm surprised folks have had bad experiences. Julian has been cutting my hair for years.I have had long,short,curly and color and highlights you name it. I have never observed any behavior that I would consider ""being looked down on"". I usually go in with my stay at home mom look and come out looking great. I'm never dressed to impress anyone when I go in. Pros: great hair everytime Cons: funky hair salon music more

Avoid! Save your money! 2/10/2007

For the calibre this hair salon boasts I have to say it is not at all what is the case. They boast like some really upscale salon, but really are very mediocre. I found the front staff terribly inconsiderate and not very kind. I felt looked down upon and never really listened to. The female stylist I had started to be ok but quickly let me know she was in charge and had an attitude that she was doing me a favor! Her work was inconsistent and you could never talk directly to her about it. Honestly I felt like she had an exaggerated sense of importance. If you dare question her or suggest something that you know about your own hair it was really frowned upon. Having lived in Chicago and Denver, I found they wanted to be competitive with the trends and styling. But without really top notch customer service and stylists that really care and are sincere and a front staff to match, this girl said bye bye. I can think of better Salons to spend my money. Frankly it seems without Jay they may not have much of a salon. Wake Up! Real, sincere,service is still a cool thing! not a dirty word! Pros: An ok location Cons: Nil on customer service. Nil on caring about what you want. Aweful receptionists; don't care a bit! more

Products are good. Very poor customer service 2/9/2007

Initially I felt this salon was a very pleasant experience. I felt Jay was pleasant and cared seeming to know what he is doing. Had I gone to him I would probably still go there. However, it was my experience the women there are not customer service oriented . I find them to be more wrapped up in themselves and how they look than in the customer. I felt my stylist was moody and was not a good listener. When she made an error in my color, I felt she nor the staff really cared. I felt they were rude and condescending. The salon looks good and has nice products. But in my opinion they are not there for the customer. It was my experience they did not really know what it means to be a customer, nor to listen to what the customer wants. I found the experience to be a disappointment. Pros: Good Hair Products Cons: Poor service and poor communication more

Where's Customer Service? Receptionists unknowledgeable! 11/23/2006

For the quality that this hair salon claims, they sure don't know how to treat customers! I had a standing appointment for a hair cut for at least a month. I show up for my appointment with the appt. card. For a 1:45 appt. They said you should have been here at 1:00 today. I showed them the card and they said oh we screwed up. Yeh, then she said if you wait 15 minutes we can 'fit you in'. Fit me in!! I'm paying for 'this time' for myself! 50 minutes later! They get me into the chair and I get a 'dusting' maintenance trim! Then they had the audacity to charge me $40.00 for a hair cut. BTW, you screwed up the appointment, the time spent on my hair was 15 minutes!! I've been coming to the salon for 2 years. But, this is it! $40.00 for a 'dusting/trim' is ridiculous! Caveat Emptor(Buyer/customer beware!) Cons: staff unknowledgeable, not worth the price! more
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Editorial

  • Salon offers haircuts, styling, coloring, color correction and deep conditioning treatments using Kerastase products. Also facial waxing.

  • 8/25/2005 Provided by Citysearch
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