I fully paid for and reserved the New Lenox location for my son's 7th birthday party in October 2008 and when we and the other 25 guests got there, no one showed up to open the facility. No one could be reached and we all waited outside in the cold for 45 minutes and then had to move the party. I haven't ever been so disgusted by a company before. They do the before and after care in the schools in the area and I hope that a bunch of kids aren't left unsupervised when the instructor decides not to show up. The owner , Joe Evans, would not speak to me. He had the manager who couldn't come open up that day because he was busy with ""church"" deal with me. There were no apologies, no sympathy, no understanding. All they did was reimburse the party with an uncaring brush off. Don't give this unresponsible company any money for their programs or a party because there's no guarantee anyone will show up or care. You've been warned!!!!
Cons: THEY DON'T SHOW UP