Really saddened to see that this place (formerly ""Isle PediSpa"") is not at the level that it use to be. Two big pluses, the staff were all very friendly and accommodating & the tools still sanitized. HOWEVER, you no longer get any complimentary beverage, no personal CD player, no heated neck wrap, and was not offered to finish drying my nails with the nail dryer, like before. My friend could not believe how dirty the floor was (though it may be getting swept; it looked as if it had not seen a soap & mop in quite some time). The pleather cushion where you place your foot for a pedicure was all cracked and you could see the cushion coming through. Several crevices & corners had dust & dirt buildup. They are no longer worth the price that they charge; as, their standards have gone way down, while their price remains way up!