I signed up for this ONLY to write this HORRIBLE review. I purchased a year long package in which I specifically went through the financials with the person who sold me it including the total and the monthly payment BEFORE I signed. I am not an idiot and am very careful with my finances and things I sign. That was a year ago last month and somehow, my bank account was still deducted the monthly payment. I called in today and the attitude I received was definitely colder than any of those beds. They said my contract was not for a year, it was for 18 months and I still owed for the last 6 months. I asked for them to pull up my contract, they said corporate had it and THE ONLY WAY TO REACH THEM IS BY FAX! Now, once again, I am not an idiot and am wary of a business plan that operates its communication via a format that only business use, yet their clientele are individuals? This is all very shady and inappropriate and the only reason I can fathom for being so unreachable is they are consistently getting bad complaints like mine. Why else HIDE??? if I missed a fine print saying something different than the discussed terms, yes, it is bad on me, but specifically composing a contract to hide the total amount that doesn't match up with what I agreed to, is just wrong. I suggest going somewhere else. The place was fine, the beds were good, but this business model is just wrong. Please don't fall victim to this place.