My In ground pool was just finished and it is beautiful. There were times that it took more then one day for a return call, but this is the busiest season. I watched every single step as the pool was being built, they really worked hard no matter how hot it was and never stopped. Everything was done on schedule. I would like to say THANK YOU to Keith (Owner of Island pools) for always being there to answer all my questions and for keeping up with a very picky customer (me).