So on a friday afternoon, 3 days before I was scheduled to depart for europe, I discovered my passport had just expired. After cursing myself and my negligence, I called a friend whose employees travel frequently to asia. He referred me to INTERNATIONAL PASSPORT. I set an appointment for the next day, a saturday. I was grateful they would come in to help me on a weekend.\r
I was extremely skeptical that they would be able to have my passport ready on time, and prepared myself for a very expensive delay.\r
Mariam was friendly and professional, and really helped put me at ease. I was still doubtful, but resigned to my fate, whatever it was.\r
Lo and behold, on monday afternoon, 2 hours before airport driver pick-up, I had my passport, earlier than they had estimated. Mariam even arranged a pick-up closer to my house, as I was on a tight schedule.\r
I am extremely impressed with their service, very grateful that they rescued me from my oversight, relieved that the process was so easy, and a very good value considering the costs I could have incurred.\r
I hope never to have to use their services again, but will loudly sing their praises.
Pros: pulled it off against expectations