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Integra Telecom - 2 Reviews - 701 5th Ave, Seattle, WA - Telecommunications Reviews - Phone (206) 859-5800

Integra Telecom

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701 5th Ave
Seattle, WA 98104
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(206) 859-5800
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Worst internet/phone provider in the small business market. It took nearly two months for them to get my internet working with any type of reliability. There were techs in and out...

Worst Phone/Internet Provider EVER! 3/12/2011

Worst internet/phone provider in the small business market. It took nearly two months for them to get my internet working with any type of reliability. There were techs in and out of my office daily. On top of that every time it would rain my internet would go out. Every time I get a fax my internet drops. Nobody can tell me why after numerous complaints. One day my phone stopped accepting voicemail, I have no idea why and I didn't know until some customers began to complain. They fixed it eventually, then my internet started going bad again. It has gone out 5 times in 9 days. most of the time for at least 2 hours and twice it was most of the day. I finally got up enough frustration to cancel and THIS IS THE BEST PART! They told me it would be $3,000 to cancel because I have 2 years left on a 3 year contract and their cancellation policy is 100%. WOW I couldn't believe it. That's like Walmart saying ""yeah you can return anything you want, but we won't give you your money back."" These people are here to take your money and nothing else. Avoid them at all cost! more

Terrible service, T1 is down 3-4x a month 2/9/2009

We used to use Speakeasy, then transferred to Integra since they offered a 20% discount on their T1 service. An absoultely HORRIBLE decision on my part. Our T1 line is down at least 3-4x a month, in the past few days, it's been down every night. They provide all sorts of excuses. Pros: Reasonably priced Cons: Service interruptions were too frequent more
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Additional information

  • Neighborhoods:

    Downtown, Pioneer Square
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