To make a long story short, my sister and I had an appointment with Henry for highlights and a cut, I brought in a picture of what I wanted and my sister asked for a trim. He proceeded to highlight and color our hair leaving the chemical on my sister too long, she now has a burned scalp and chunks of her hair have broken off, he took 3 inches off her hair with a razor and my hair did not remotely resemble the picture -- I called the salon and was told to come in so it could be fixed. Note: I never like my hair at the salon as the lighting there is awful, hence me leaving. Upon fixing my hair they put a chemical in it that made it turn purple. I was told by Elsie (the owner) -- after Henry denied it was purple -- that the purple would fade in a few days. At this point, I was furious and asked for my money back and was told, ""no way"" and that he didn't care what I looked like because he didn't know what I wanted, did I mention that I brought in a picture. They wouldn't even fix my sisters hair and when asked for her money back they snickered and said, ""No, we can't do that."" I walked out of the salon in tears, with purple hair and a bad haircut. Also, they always wash your hair with cold water and when you tell them it's cold they act surprised. \r
I have always been satisfied even elated with the outcome of my hair at Ingrid's and never had a problem with the salon. Elsie knows me very well and refused to completely fix the problem. I am writing this not to start a revolt but to inform those in the past who I recommended the salon (particularly Henry) to. As for me I will not be going back to Ingrid's, as I was disgusted with the way I was treated.
Pros: Open Space
Cons: Rude hairdressers, always late for appointments, bad lightin