I ordered invitations 30 invitations off the shelf three weeks before pick up date. I walked in a month after I ordered the invitations wanting to pick them up. The person behind the counter, who never stood up to greet me, said she would look into it. I browsed around until she came back. She told me they were not ready. When I asked when they would be ready, I got a reply (verbatim) of, ""Well, do you want them or NOT?"" I canceled my order and contested the charges to the order.
This company does not know customer service. Their store is cluttered to no belief. They have an extremely rude and unknowledgeable staff. I would not recommend this business unless you wanted to be put in a bind!