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Import Auto Works - 26 Reviews - 932 Oakland Ave, Indiana, PA - Auto Parts Store Reviews - Phone (724) 349-9211

Import Auto Works

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932 Oakland Ave
Indiana, PA 15701
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(724) 349-9211
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Reviews

( 17 )
( 1 )
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( 7 )

Best

THEY FIXED MY BRAKES BY GRINDING DOWN THE ROTORS INSTEAD OF REPLACING EVERYTHING.

Worst

Having seen how this company uses unfair business practices with two neighbors I wouldn't recommend them to anyone. When trying to contact someone from there about getting a car r...

THEIR QUALITY OF WORK & HONESTY 4/19/2017

THEY FIXED MY BRAKES BY GRINDING DOWN THE ROTORS INSTEAD OF REPLACING EVERYTHING. more

Small fix 4/13/2017

Import Auto is always helpful, efficient and accommodating every time I've ever need any auto advice or work! I recommend their business all the time. All I needed recently was a back brake light replaced and they got me right in, replaced the bulb and charged me a very fair price to do so. more

Excellent service. 1/24/2017

I consistently receive excellent service at Import Auto. I'm a 20+ year customer. more

Excellent service 10/1/2016

I came in with a rattling noise. In 40 minutes it was taken care of at a reasonable cost. more

Quick, Easy, Convenient and Friendly 9/16/2016

Just one call and I had my car scheduled for an oil change. In and out in less then 1 hour. Thank You Import Auto for great service (: more

Maintenance on my RAV 4s and any car I own 9/10/2016

Import Auto takes care of cars very efficiently & professionally. Always trust Mike for his repairs. They get it done at a fair price more

Stood the test of time. Experienced and reputable. 8/9/2016

I have had several of my vehicles there over 25 years. A few BMW's and a Land Rover. I have always had good service. In July 2915 I had power window motors put in my Land Rover by Mike and his team. In July 2016 one of the power motors failed. I called in and an appointment was made to get a new one replaced at no charge. No questions asked. They stood behind their work. You may pay slightly more than a shade tree mechanic but you get EXPERIENCE, knowledge and " fix it right the first time" results. Mike has been there for over 25 years I am sure and I think that speaks volumes. more

Inspection of 2005 Mini Cooper 6/9/2016

Appointment was made promptly, car was serviced promptly. No issues. more

Good honest work at a fair price. 5/28/2016

Mike and his crew at Import Auto Works always go the 2nd mile to take care of you vehicle in a timely and professional manner. My 2000 Audi A4 has over 159,000 mile and it is still running like new. I have been taking my vehicles to Import Auto for over 35 years and I always recommend them to others. more

Still the best after 30 years... 5/27/2016

Imports quality service starts with Jill in the office and continues with Mike and his mechanics. I don't know of another auto repair shop that even comes close to the professional service customers get at Import Auto. Highly recommended. ##### more

Very Good Service 5/21/2012

Just like to say these guys have worked on my cars for 10 years and I am very pleased with their service. Work is done on time and for the price I was told . I would highly recommend them. more

Wonderful experience 5/16/2012

I had my mercedes 300E in for a problem with the a/c The car was at the mercedes dealership for the same problem and they said it needed a new compressor. Not wanting to put 1500.00 in a 13 year old car.,\r I \r took it to import auto. The friendly people (Jill ,Mike) told me it just was corraded wire and a recharge. The repair cost me less than 300.00!!! Iam now ready for summer! Thanks Guys Frank . more

Terrible service 3/23/2012

This place sucks balls... If you are looking for a place to get your oil change go to Walmart the employees are friendly and helpful. This place is not worth the time of day. I dropped off my car in the morning for something that takes less than 1 hour. I never received a call that the car was done either. I had to call and the very unhelpful receptionist said it had been done for awhile..please if you are thinking about going here save yourself the time and money an go anywhere but import auto works. more

AVOID WITH YOUR LIFE & MONE 2/6/2012

PLEASE DO NOT DO BUSINESS WITH THEM! I am very upset with their service for mechanical work and for how they tow and take advantage of college students with no money. I first met this company when needing work done to my Saturn, not only did they not finish the job and offer a dealer that could, they broke my storage holder in the middle of the car and tried to glue it back together so I would not notice! And failed to mention it until I raised a storm and got them to admit it! They also then towed my car for no reason just to spite me. I was parked at my home apartment building and have been for two years and for some reason they just towed me to get me back! Of course, I did not pay. U square rentals called immediately and demanded them give me my car back for free because I was ABSOLUTELY RIGHT! So, please avoid them for mechanical work and go to Monro or somewhere more reputable! God bless more

Con artists 10/7/2011

It's nice to see that Jill the counter manager audits the complaints and tries to increase the overall ratings.\r \r I have had the WORST service on the world from this business. While this is a great forum for complaints and warns other people of the pitfalls of dealing with them, it does nothing to stop the practice of replacing good parts or hiding cars.\r \r Complain to the Better Business Bureau! Complain to the state of PA as he is licensed to do PA State inspections.\r \r The more legitmate complaints are filed the more Import Auto Works goes under the microscope! \r \r STOP THE RIP OFFS! more

A+++ 8/4/2011

Reading all the reviews, I feel that I need to clarify a few things. First of all, the "after hours" phone number is on the answering machine so, if you listen to the message, there is no reason that you cannot get in touch with the tow truck driver; secondly, the fee for illegal tows is accepted in cash or CREDIT....the only form of payment not accepted is CHECKS; and thirdly, the company provides all customers with rides to the impound yard and there is no charge for that.\r Now, for auto repair, I hear many, many, many people VERY pleased with the work done there, me being one of them. Also, if you have a problem and call and talk to Mike, he always does whatever he can to fix the problem and have a happy customer. The majority of his customers have been relying on his experise for decades and would go no where else. It is a shame that people have the ability to bash one of the few reputable businesses in Indiana. more

worst mechanic in town 7/13/2011

not professional mechanics there; horrible place and customer service -- result: unsatisfactory customers. this place is after $$$ and only $$$. they make one feel stupid so they easily ripped them off ... they changed so many parts that don't need to be changed just to charge $$$. a lot of people I know in person complain about this business and Mike. they told me he ripped t hem off many times. now i am dealing with Lias bros (on the 4th str) -- amazing people and reasonable prices and good customer service. more

the worst mechanics ever 7/12/2011

Import Auto is the worst place you would ever go to fix your car at! if you have just one minor problem, you will end up having 5 or 7 problems with your car when visiting the Import Auto so they can charge you so high. Once my car had one problem and I ended up having more than 5 problems and the original problem persists and I was charged over $700! also, the mechanics there are NOT professionals as they rely on guessing which indicates they having nothing to do with cars. Beware people of such place as such a company uses unfair business practices and they are liars who would milk for not only not fixing your car problems but also for damaging your car so you can go back again and again ..... this is what happened to me and to a couple of my friends dealing with import auto in Indiana, PA, on Oakland Ave. more

Ken P 2/24/2011

Just had my bmw in for service at import auto works. I am very happy with their work. They found a solution to a problem i have had for years. I would highly recommand to everyone. AAA+++ more

Great repair job 5/9/2010

Nice place to do business with ! I had my car to two other places with no results. They fixed my cars problem and saved me money also Thanks ! more
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Owner Message

  • You can be sure your vehicle is in good hands with our team of ASE-certified mechanics. While our specialty is import cars, we can work on domestic cars as well. We offer complete internal auto repair and maintenance, foreign auto parts for sale, towing services, and a State Emission Testing Station. When your car is acting up and you cant quite figure out why, were here to get it back on the road. Our towing service can bring it straight to our location where it will be worked on both efficiently and thoroughly. Were also more than happy to help with quicker tasks, such as oil changes, for you as well. Lets get your vehicle in the best shape possible.

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