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Ideal Services - 38 Reviews - 3508 E Charleston Blvd (at Serving All of Clark County), Las Vegas, NV - Electrical Reviews - Phone (702) 396-5225
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Ideal Services

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3508 E Charleston Blvd (at Serving All of Clark County)
Las Vegas, NV 89139
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(702) 396-5225
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Ideal Services - Las Vegas, NV
Ideal Services - Las Vegas, NV
Ideal Services - Las Vegas, NV
Ideal Services - Las Vegas, NV
Ideal Services - Las Vegas, NV
Ideal Services - Las Vegas, NV
Ideal Services - Las Vegas, NV
Ideal Services - Las Vegas, NV
Ideal Services - Las Vegas, NV
Ideal Services - Las Vegas, NV
Ideal Services - Las Vegas, NV
Ideal Services - Las Vegas, NV
Ideal Services - Las Vegas, NV
Ideal Services - Las Vegas, NV
Ideal Services - Las Vegas, NV
Ideal Services - Las Vegas, NV
Ideal Services - Las Vegas, NV
Ideal Services - Las Vegas, NV
Ideal Services - Las Vegas, NV
Ideal Services - Las Vegas, NV
Ideal Services - Las Vegas, NV
Ideal Services - Las Vegas, NV
Ideal Services - Las Vegas, NV
Ideal Services - Las Vegas, NV
Ideal Services - Las Vegas, NV
Ideal Services - Las Vegas, NV
Ideal Services - Las Vegas, NV

Reviews

( 28 )
( 1 )
( 0 )
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( 9 )

Best

I have been using Ideal Services for many years. I recently had to change my garbage disposal and the softener. Zack came to my house and he replaced everything. All the work was...

Worst

I had the misfortune of dealing with the OWNER Ron on the phone after I was lied to several times by his staff. RON demanded payment upfront, BEFORE starting work. My Home warrant...

Terrible experience with the OWNER Ron of ideal services 7/11/2017

I had the misfortune of dealing with the OWNER Ron on the phone after I was lied to several times by his staff. RON demanded payment upfront, BEFORE starting work. My Home warranty forced me to use Ideal Services when my hot water heater failed. Ideal services wanted 155$ for a 41$ City permit and only let me pull the permit AFTER I confronted his staff, as they hope you will let them pull the permit for an extra 114$. I Confirmed with my City that the earthquake straps could be re used if they were structualy sound. Ron the owner along with his staff said they replace earthquake straps 100% of the time ( their policy ) which conflicts with local law giving the homeowner the option. Ron charges 65$ for earthquake straps that cost 17.99 at home depot. I then asked Ron if I could buy the brand of straps he uses and I will supply the receipt, Ron said "NO". While on the phone with the owner Ron he berated/ cursed/ thrratened me. He told me " Do you know how much it cost to keep the lights on " I then explained to the owner Ron, that I was a retiree on a fixed budget and he had the nerve to tell me " you should have worked longer " and implied I was lazy. During our phone conversation I explained to Ron that a representative from City Hall informed that I had the right to make a formal complaint with the Nevada Contractors board, investigations team. When I advised Ron that I would be filing a complaint he THREATENED me to give up the name of the City employee that explained my right to make a complaint against his contractors license. At first I refused to give up the name and he taiunted and verbally abused me, ( SEE above ) I then approached the City employee and asked they were ok in me giving Ron her name, employee said OK and Ron called the City office and had a conversation. I will be filing a complaint with the NV Contractors board in person by weeks end. To sum up the above: 1) I was forced to use Ideal Services or accept a pennies on the dollar cash out from home warranty CO 2) Unless the homeowner demands to apply themselves for City permit, Ideal Services will up-charge an extra 114$ for obtaining permit 3) Ideal Services doesn't inspect or give the homeowner a chance to reuse earthquake straps and charges 65$ for 20$ straps. Will not match price or allow homeowner to buy their own straps present receipt 4) Will threaten/curse/shame or any other tactic to disuaide homeowner from filing formal complaint with NV Contractors Board 5) Demanded payment upfront BEFORE any work started 6) Office staff will put you on hold for a LONG time I will be cooperating any way I can with the Contractors board I will be making a complaint to the BBB I caution anyone doing business with Ideal Services to be very careful more

Worst Customer Service from a member of management 5/24/2017

was assigned this company by my home warranty company, my air conditioner was not working and since I am in Las Vegas (with triple digit heat) she assigned it as a rush dispatch. After 4 hours of not hearing from the company I called to schedule the appointment for my air conditioner; I was on hold for ten minutes to just schedule the appointment I was given an appointment for this morning between 11-3 but since I told the receptionist that I had a previous appointment she assured me that I would get the first appointment at 11am. Fast forward to this morning a plumber not an ac technician showed up and when I called the company they said that they called me, which they had not, to reschedule for the ac technician because he could not make it. When I asked why she said she did not know but that they could send one out tomorrow again from 11-3pm. This is completely unacceptable, there was no apology or empathy, and before I was hung up on by their supervisor Stephanie she told me I could either accept the new time or call my home warranty to request a new company; this is the person that mentors your team members and this is the attitude that she has. I would Never use this company and highly recommend that you do not either. more

Great service great people 2/5/2015

I have been using Ideal Services for many years. I recently had to change my garbage disposal and the softener. Zack came to my house and he replaced everything. All the work was done diligently and quickly. A+++ more

Great service great people 2/5/2015

Zack is clean, professional, and his prices are so reasonable, I would never call anyone else for my plumbing needs! He's an honest and hard working man. I would recommend him to anyone! Thanks Zack for the excellent work you've done in my home, I wish you nothing but success! more

Ideal Services 6/17/2014

IDeal Services in Las Vegas is a full service air conditioning, plumbing, heating and electrical repair company. Our goal is to provide fast, honest and dependable service for Residential and Commercial customers. We service and install all brands of equipment. We are state licensed and insured. more

Better than most 6/11/2014

Ideal was sent out for my home warranty AHS. My water heater was leaking so it need to be replaced. They charged me $55.00 for earth quake stapes and $55.00 for the gas flex and valve and I pulled my own permit. The other company that came out before ideal wanted $445.00. They took great care of me. Thanks Ideal Services. more

Bad Business! Stay Away! 6/8/2014

Overcharged and Ripped Off! My Home Warranty American Home Shield Assigned me to them for broken water heater. Was Charged $155 for permit (looked online is $60), Earthquake Straps $55 (looked online $19), Gas Flex Line $55 (looked online is $9), Gas line sediment trap $55 (looked online $18), Metal drain pain $55 (looked online $39) Meanwhile my existing Earthquake straps, gas line, etc were not even damaged. Taken to the cleaners, will never ever recommend to anyone! Stay Away! more

Excellent service!!! 5/24/2011

Ideal Services is Las Vegas best source for all your heating and air conditioning, electrical, and plumbing services. I am so satisfied! more
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FALL DISCOUNT :
15% OFF all yearly plans
Use YEAR15 at checkout. Expires 11/30/2017

Owner Message

  • Ideal Services provides expert installations, repairs and maintenance for residential, commercial customers. We have over thirty-four years of experience in all aspects of service and design. We are the premiere provider in the service industry for the Las Vegas Valley and all surrounding areas.


    It takes the proper tools and equipment to complete a project with quality and efficiency. Our vehicles carry the latest testing and trouble shooting equipment in the industry which allows us to get the project done right the first time; saving you, our valued customer, time and money.


    You know the entire discounted rate for the project before its starts. Your contract will have each item priced separately, so you have the option to choose which phase of your project you'd like to proceed with. The prices are set so there are no hidden costs during or after the project. We want you to have peace of mind in knowing you've made the right decision in choosing Ideal Services.


    Ideal Services cares about your safety so all our technicians are uniformed and drive vehicles clearly marked with all pertinent company information. Background checks are performed before start of employment. Our tech's carry badges with picture ID's and are also randomly screened for illegal drug use. With this in mind we know you will be happy to recommend us with confidence to the rest of your community.. Commercial & Residential


    Sales,Service and Installation


    Plumbing:


    * Bathtubs and Showers
    * Drain Pipes
    * Faucets
    * Floor Drains
    * Garbage Disposals
    * Gas Pipes
    * Hot Water Dispenser
    * Irrigation Valves
    * Kitchen and Bath Sinks
    * Leak Detection
    * Pipe Repair
    * Re-Pipes
    * Septic Tanks
    * Sewer Lines
    * Slab Leaks
    * Toilets
    * Tree Roots Removed
    * Video Inspection
    * Water Heaters


    Air Conditioning & Heating:


    * Air Purification
    * Central Air Systems
    * Change-Outs
    * Energy Efficient Systems
    * Humidifiers
    * Rooftop Units
    * Thermostats
    * Ventilation


    Maintenance Plans Available


    24 Hour Emergency Service

Additional information

  • Hours:

    Mon - Sun Open 24 Hours
  • Payments:

    Master Card, Discover, Visa, American Express
  • Neighborhoods:

    Las Vegas, Sunrise Manor