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Idaho Athletic Club Corporate - 1 Reviews - 2999 N Harbor Ln, Boise, ID - Fitness Reviews - Phone (208) 884-4635

Idaho Athletic Club Corporate

2999 N Harbor Ln
Boise, ID 83703
(208) 884-4635
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I have been a member of IAC for a few years never really had any issues until February 28, 2011. I was chemically burned over 90% of my body using the hot tub at the Lake Harbor f...

Editorial review from Citysearch 9/7/2013

Kudos to the Idaho Athletic Club!! !! Recently a couple of my my friends and I spent the afternoon swimming and working out when my friends got a bloody nose and made a little bit of a mess. When my friend voiced his concern to the staff that he was HIV positive, they could have went all homophobic and stuff but they were real cool about the whole thing. They just cleaned up after us and we carried on with our workout. more

Editorial review from Citysearch 4/20/2013

Idaho Athletic Center is the most corrupt unethical business in the Treasure Valley. They have made ripping people off to a whole new level. They have a conspiracy going with an out of state financial company (ABC Financial) that specializes in taking peoples money. I will continue to tell all the people I work with to steer clear of the Idaho Athletic Club. I can't believe the owner was a good ol' farm \r boy from the Magic Valley. Maybe that was a lie too. more

Editorial review from Citysearch 12/17/2012

I have had problems with Idaho Athletic Club over and over in the past three years.\r \r This past spring, upon a review of my bank statements I found that for nearly three to four months the club had been taking out money and charging for five memberships (rather than the two for my household). Total, they took nearly five hundred dollars more than they were supposed to. They were super sneaky about it as well. After a nearly two week battle over phones and two hours with a toddler in the corporate office I was finally able to get the money for three of the imaginary contracts refunded to me and cancel my husband’s as well (it was up and he did not want to renew). Sure, I was refunded my money, but no way to get that time back. I did not get even a hint of an apology from the company at any level that this occurred.\r \r Recently, I was noticing that payments were not being taken out on the date that they were scheduled to. Rather than the 15th of each month they have been from the 16th through the 27th. When I spoke with Nicole (the awesome passive aggressor that she is) at the corporate office, she snidely told me that the reason that the reason they are taking out not only my regular membership of $21.20 they are adding another $19.50 to their profit but hitting my bank account up as much as possible was due to ‘insufficient funds’ (side note: my bank shows no records on any statement that they attempted to take out my membership fee of $21.20 until they take out the 40.70 that Nicole states is from ‘insufficient funds’). Ultimately they not only get my monthly membership but an extra bonus to boot! Wonder who gets goodies from that kick back? This incident is it and I am done with this company. I called the oh so personable Nicole back at the corporate number and asked if she could mail me a copy of my contract and my account statement. I was told over and over by her that “you can go to the club or here to corporate to get it” I had to keep asking her why she could not mail it only to have her repeat the same statement over and over. Finally, she told me she “might be able” to mail it, but only the contract. I thanked her before hanging up in frustration this time. I then called the Meridian Club to speak with the manager (only so I could be certain that I was getting a copy of my contract mailed since Nicole did not give me definitive answer). When I spoke with Tony, the manager, I was told the same thing that Nicole told me but he was (at the beginning) willing to send my contract. By the end of the call however I was told I was not able to have it mailed or faxed because “how do we know it is you we are mailing it to? It’s like if your sister came in and asked to look at your account, we can’t do it because it is a liability to us”. When I asked if there was ANYONE beside Nicole to speak with at corporate I was told she was it and the only other person to speak about it with would be collections. Not surprisingly the call was disconnected at that time. Even more I wasn’t even close to shocked that when I attempted to call Tony back he was on another call and couldn’t take mine.\r \r What sort of company has such low ethics they will not allow members to have their information sent to them through the mail to the mailing address on the account? I was told that I would have to pay a hundred plus dollar fee to cancel and be done with the crap-bag company. You think that after my whole ordeal with the overcharging last time they would go ahead and waive it. But hey, you never know what is going to happen with the (not so) great and (un)ethical company that is Idaho Athletic Club!\r \r Overall, I am going to recommend that anyone looking to join a fitness club or gym in the Treasure Valley to go ahead and give your money and business to any other club or gym in the Treasure Valley over Idaho Athletic Club. \r more

Health and Safety Issues Cannot Be Ignored! 3/4/2011

I have been a member of IAC for a few years never really had any issues until February 28, 2011. I was chemically burned over 90% of my body using the hot tub at the Lake Harbor facility. What has occurred is a loss of body hair,patchy red rash spots, extreme burning and itching and of course the smell of the chemicals as they reverse and eventually exit the pours. This club has been contacted on more than one occasion to provide my health care provider a list of the chemicals and amounts used in the routine maintenance of the hot tub, those efforts as of this review have gone ignored. My doctor is trying to establish a method of treatment. Currently I am prescribed a cream designed for extreme cancer radiation patients and it is having little success. It is interesting that in the year 2000 the great state of Idaho decided NOT to continue regulating Health Club facilities because they are considered ""semi-private clubs"" not ""Public Pools"", so they are EXEMPT from regulation and state jourisdiction. So these club owners can be as negligent as they wish with little reprocussions. As of this review, the problem still exists at this club. Efforts were not made to drain and correct the chemical situation in the hot tub.\r I guess you could say ""BUYER BEWARE"" when joining, before using any of these facilities please check out the ""Clarity, Color, Smell and Temperature"" before using these facilities. I am very much concerned for the many innocent people who have unknowingly fallen victim to this situation. If you are a member of IAC and have had recent exposure to this situation you need to contact CENTRAL DISTRICT HEALTH 208-375-5211, and also the BETTER BUSINESS BUREAU 208-842-4649 and please see a Doctor for treatment, their could be other complications caused by this neglect. In my opinion it is time these guy's step up and take responsibility for the health, safety and welfare of their club members above selling new memberships!. In one day I have racked up in medical bills twice as much money as my yearly membership fee's, I don't want you to be next!.It is my understanding that the staff at these clubs are responsible for the monitoring of these chemical levels in the pools and hot tubs, that in itself is very scarry!. Idaho law needs to be changed and your local legislator needs to hear your voice and make these organizations accountable for their actions!. Thank You for your attention!\r \r more
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