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Icon Parking Systems - 8 Reviews - 235 West 48th Street, New York, NY - Parking Lots Reviews - Phone

Icon Parking Systems

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235 West 48th Street
New York, NY 10036
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Icon Parking Systems - New York, NY

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This garage is absolutely horrible! I parked my card there for $35!! A rip off! on Thanksgiving day and they wouldn't accept any of the coupons from their own website. And to make...

Editorial review from Citysearch 11/16/2013

To: Owner/Management of ICON/Command Parking LLC\r \r Parked at your lot on 1700 Broadway last night – 11/15/13 – arrived at about 7:45pm (54th and 7th ave) location – came back at about 10pm with my husband and 2 young children – after playing with the credit card machine for 10 minutes – attendant says its not working go take a walk to an ATM and get CASH??? He said no cash no car?? Are you crazy is what I said to him. He said too bad – very nasty – he then proceeded to come out his locked office and come up very close to me and scream at me – CHECK your surveillance and you will see – then the other attendant went over to my car and looked in where my 2 young children were sitting and scared the daylighs out of them. I ran over and told him to get away from my children – he walked away while cursing at me. At this point over 20 minutes have gone by – I told him we were not walking anywhere to get cash and he said too bad – again – no cash no car!!! Then 2 other customers arrived and smiraculously the credit card machine was working again – One customer paid and then I paid and my card was thrown back at me thru the glass and he said “just sign and get out”– I don’t know what these workers were tying to do – extort cash for their own pockets or what and I really don’t care if they are stealing from you – my family was assaulted and my car held for ransom and we were threatened and I am a native New Yorker NOT a tourist – maybe that’s what they thought – but you can be sure I will be taking my story to the newspapers, the local news stations and MY ATTORNEY after this horrific incident. A nice family night to Radio City was turned into a nightmare thanks to your employees. These 2 (African American workers should be FIRED immediately) and they will be held accountable for what they did to my family as will ICON/Command Parking LLC. And we parked for 2 and 15 minutes hours and were charged $40 – don’t even know if that is right but I could not argue about this too as my children were tired, scared and cold having had to wait almost 30 minutes while this scene unfolded. What a disgusting disgrace!!!\r \r Mrs. Elisa McMullen\r more

Editorial review from Citysearch 10/27/2013

I parked at the icon on W 50th street with my brand new car. When I drove out I immediately noticed a loud scraping sound coming from one of my wheels. Taking it to the shop today, but there is no doubt that they did something to my car. more

Editorial review from Citysearch 10/7/2013

An Apology to Icon Parking Employees at Noble Parking\r \r This is in regard to the Noble Parking lot on 40 St between 2nd and 1st Ave.\r \r I complained in my review that my prescription sunglasses were stolen from the parking garage. This is wrong. I found my glasses at home. Icon staff were totally blameless.\r \r I have always been treated politely and professionally by everyone at this garage, and I apologize for any inconvenience that this caused them. more

Editorial review from Citysearch 3/5/2013

Don't go park your car in Icon Parking in general, and not in Park Icon 17 S William Street, NY NY 10004, they are not professional and take everything you have in your car. I went last Sunday, March 3, 2013 and a guy stole our quarters in our car. Don't go in Icon Parking or be careful.\r Posted March 6 2013. more

Editorial review from Citysearch 10/1/2012

The absolute WORST company EVER. Their customer service team are thee rudest people on earth. Even if they are cheapest, dont park with them. Truly unreal how they speak on the phone to you. more

The garage on 220 Riverside is Horrible! 1/3/2012

This garage is absolutely horrible! I parked my card there for $35!! A rip off! on Thanksgiving day and they wouldn't accept any of the coupons from their own website. And to make matters worse, they stole my ipod from the car!! when I told the manager about it, he just gave me a form to fill out and mail it back to him. Well, the mail that I sent to him just got returned saying ""rejected by recipient"" There is a Central Parking garage right across the street! Park there instead! more

Icon Parking is Terrible 5/9/2011

This particular garage is in the East 80s, and they were beyond terrible. 2 of the attendants are pleasant, the others are rude. Someone there damaged my car, stolen things, use my car to jump someone else's (they left the hood unlatched) my glove compartment doesn't lock and my insurance papers were all over the floor. Not to mention, they are expensive! So save your money and your car and don't park at any Icon garage. more


Racist Attendants 3/27/2010

Please accept this as a written Complaint for : Entrance : 179 West 68th St or 184 W 69th St | Between : Broadway & Amsterdam Subject : Racist Remarks and Eve Teasing by Parking Attendant's My Girl Friend was eve teased by the 2 parking attendant's on March 27th 2010 at 5pm. in Spanish. I was also made fun of because of my ethnicity. Such behavior is unacceptable in a place like New York which is the melting pot of the nation. I am a customer and deserve to be treated with utmost respect while I park my car in Icon Parking. I will make sure that this issue is taken to the right authorities unless appropriate action is taken against the 2 attendants who were working on the mentioned date and time. Cons: Abusive Attendants more

racist and rude employee 2/15/2010

Parking attendant at 95 Worth St location had no patience as I unloaded my 4 year old son from his car seat. But he patiently waited as I loaded him up when I left, then told me I forgot to tip him. When I informed him why he did not deserve a tip, he gave me the middle finger and shouted a racist comment at me. Cons: racist, rude more

Garage on 95th street is run by crooks 2/13/2010

The ICON garage on 95th street is just as bad as the other garages listed. They charged us three times what was written and demanded cash. Every time I brought them cash, they would say it was 200 dollars more. I went back for cash three times. They would not give me rationale for the payment and would not verify dates or amounts. In addition, our car would not start, it had a flat tire, and the hood was dented and would not open. The car had to be towed and is in a garage now. The men who ran the garage were abusive, made inappropriate comments, and would not help the tow truck company get into the garage. I am contacting the Attorney General's office and I would urge others to do the same. Please, boycott this garage. Cons: Dishonest and abusive more

Garage on 26th street and 6th ave (in The Chelsea Landmark building) - TERRIBLE 4/3/2008

These guys are really awful. Its shameful and sadening that garages in this city treat customers like dirt, and most of these guys can't speak english either. more

Car Abuse 6/25/2007

This Icon garage may be okay, but do not be fooled into thinking that means you will have the same experience at all Icon garages. I park regularly at Icon's garage on Third Avenue near 15th Street. It is a small underground facility that packs cars so closely together the rear view mirrors have to be folded back. Cars must be continually moved in order to get more cars in or get cars out. This is wear and tear on the transmission. My car has had body damage 3 separate times. There have also been shoe prints across the hood of my car from an attendant having to walk over my car to reach another car. The garage is in my building so I have resisted moving it for safety reasons because I sometimes return the car late at night. The garage has paid to fix the damage twice, denying their responsibility one time. If you drive a luxury car or a new car, this is not a garage you should consider. Pros: Location. Cons: Closes at midnight. Cars sustain damage from cramped space. more
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Editorial

  • Daily, hourly or monthly valet parking garage offers 24-hour service and space guarantee with online reservation.

  • 10/4/2008 Provided by Citysearch

Additional information

  • Neighborhoods:

    Theater District - Times Square, Midtown
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