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ION at East End - 1 Reviews - 1600 Wickersham Ln, Austin, TX - Rental & Roommate Agencies Reviews - Phone (866) 415-1442

ION at East End

1600 Wickersham Ln
Austin, TX 78741
(866) 415-1442
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Please do not sign a lease here. The management tries to rip you off every opportunity they can get. Here's an example: they never clearly defined the parking system, so one of my...

Editorial review from Citysearch 4/5/2013

To those who choose to live at the Ion, Welcome to HELL. \r I have lived here over half a year, and I think I have been rather patient with the faults of management, but this apartment is AWFUL!! Shall I write a list??:\r 1. There is BLACK MOLD everywhere (on the walls, in the vents, fused to the faucets!), TWO types of roaches and fruit flies, which Ion refuses to eradicate. In fact, in the lease it says that mold, and bugs are YOUR fault, even if they were already there when you moved in. We have tried EVERYTHING to get rid of it, but nothing works. \r 2. The neighbors are OBNOXIOUS, besides the woman below us blaring music so loud and late at night, one of our hanging pictures FELL OFF THE WALL, her roommate sits on the opposite stairway and glares at our apartment and another parks his motorcycle on their porch and revs it randomly in the middle of the night. The neighbors above us are CONSTANTLY moving around furniture and jumping around (maybe a daily workout routine? I don't know). \r 3. This is a DANGEROUS area to live in. At the apartment, two residents were victims of a hit and run; one was taken to the hospital, but the other DIED instantly. The apartment doesn't have security cameras so the murderer got away clean. AFTER someone DIED they finally fixed the access gate to prevent nonresidence waltzing inside, however the doors on the fence still lack a handle of any kind, much less a locking one. \r 4. If you have a car, expect vandalism. Cars have been stolen, broken into, windows have been smashed, tires slashed, head/tail lights busted, some drunk drivers have crashed into other cars and driven off. And even IF you are lucky enough to be left alone, the parking lots is covered in broken glass, broken bottles, torn apart cans, nails, screws, shrapnel; My car has gotten THREE flat tires. \r 5. If you want to take a leisurely stroll around the complex, where steel enforced footwear, the grounds are also covered in random sharp objects, nails, broken glass, cigarette butts, and dog poop that is never cared for. I've had a nail got right through my tennis shoes and stabbed the sole of my foot.\r 6. Food spoils almost instantly because of all the mold and mildew and bugs in the apartment.\r 7. management has changed at least 3 times, and everytime they have been clueless. They Manager hides in his office, the people at the desk never know how to answer you, they have to run back to the managers office to answer one question, and run back if you ask another. And they are constantly contradicting each other.\r 8. Our appliances have malfunctioned and broken down more than a dozen times, our stove has caught fire on numerous occasions, a few times the stove wasn't even turned on. \r 9. And the electricity had been very spotty when we moved in. now it's a little better, doesn't glitch as bad. But sometimes the lights will go out, and stay out, so no late night studying. \r \r The only good thing about this apartment is it's proximity to HEB and convenient shopping areas. Convenient in the fact that you can find and buy everything you need to fix the damage you are forced to take responsibility for even if it's the same condition you moved into. \r God have mercy one you... more

please do not give them your money 2/14/2012

Please do not sign a lease here. The management tries to rip you off every opportunity they can get. Here's an example: they never clearly defined the parking system, so one of my friends was towed in the middle of the night because he was not parked in "visitor parking". This would be understandable if they defined what "visitor parking" was and if parking was an issue, but less than half of the parking spaces are used at a single time. they allow tow trucks to come in and tow away any car that isn't parked exactly correct. they claim that they dont get a cut of the tow company's fees. I call BS. also, ive called in a leak in my bathroom 3 times and it hasn't been fixed yet and has grown mold. the appliances are terrible (the dryer takes 2 cycles to dry cloths). i could name so much more but i want to simply ask you to not sign a lease here and to not give them your business. i know its tempting because of how cheap it is, but this management is as low as dirt and should not get paid a single dollar for what they do. Pros: null Cons: null more
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Ion at East End is dedicated to providing the very best student housing in Austin

Owner Message

  • Residents at Ion at East End will enjoy a distinct flow of technology through the property's amenities, which include iPod docking stations and speakers throughout, a state-of-the-art business computer lab with the latest in technological advances, and a retractable movie screen at our resort-style pool. Please call for an appointment today.

Additional information

  • Hours:

    Mon-Thu 10am-7pm ; Fri 10am-6pm ; Sat 10am-5pm ; Sun 1pm-5pm
  • Neighborhoods:

    Pleasant Valley, East Riverside - Oltorf