I had my bioinic retex done here, and it was a HUGE mistake. I had a horrible experience. My hair is breaking all the way from the roots, it keeps falling and what is worst, Monica burned my scalp! She was VERY rude while she was working to get this done. I wish I had gotten up the chair and left, but she had already started the work. At that time, I still did not know the consequences for my hair and skin! My scalp got burned. I needed to make a visit to the Dermatologist and get some medicine at my own expense. My scalp and skin hurt for several days. It was even painful to put my head on a pillow at night.
Soon after, I called her to complain. Instead of apologizing, she refused to give me the money back and she doesn't care at all. She is so irresponsible and unprofessional. I wish her license was removed!