Wonderful knowledgeable staff. Prices are significantly higher than Lowes or Home depot or Wally world but also the plants slightly nicer and there is a wider selection. The One drawback is that they give you a hard time about returns. Not terrible but not pleasant about it either. But I love going there and so do my kids! Their customer service is great!!! Your plants are loaded in your car by the time you check out and great care is taken not to mess up your vehicle.