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Hurricane Movers - 9 Reviews - 3824 Cedar Springs Rd Suite 117, Dallas, TX - Rental & Leasing Business Equip Reviews - Phone (888) 660-8930

Hurricane Movers

3824 Cedar Springs Rd Suite 117
Dallas, TX 75219
(888) 660-8930
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All reviews seem negative





Missing and damaged 10/28/2010

Worst movers ever!!! Delivered several items broken, expensive office chair missing. Has delayed claim for almost a year. Continues to fraudulently advertise BBB membership. Membership revoked 11/2009, grade F! more

They Employees Can Just take your Belongings 1/10/2010

They were unprofessional about setting a delivery date. When I finally get my belongings I discover they were negligent and an employee was able to take my 48 inch lcd tv home with them. Have gave them one star because no stars is not allowed. Pros: Some Employees do Care Cons: The Majority of Employees do not Care more

Shady moving company 12/10/2009

The other reviews here sum up some of what my wife and I went through. My wife's in the Air Force. We were moving from Texas to California because of a change of duty station and I was tasked with finding a moving company for our things since the Air Force couldn't accommodate our situation (we had things in Texas and in our home state. The AF wouldn't move things from two locations). I found Hurricane Movers thinking they were the best of the bunch I got quotes from. We were told the estimate given to us was just an estimate and that our final charge would be based on the actual weight of our move. We agreed to this. However, after the move, we were told that we would have to pay the full estimated price because it was a ""space reservation"" and was the minimum chargeable weight. Our bill of lading stated that 1400 lbs was the minimum chargeable weight. However, we were told that the contract we signed stated the estimate was the minimum like they said. They also had to package up two 20"" TVs and a vanity mirror. This cost us $174. We were afraid that, if we didn't allow them to repack these items, that they would be smashed on purpose, so we bit the bullet. Then the driver pleaded for a tip and left us in an uncomfortable spot. After it was delivered, we were told that the driver did not have the weigh tickets which the Air Force requires for reimbursement. We had to call and request for them, but not before leaving about a dozen messages that went unanswered. They did not present our contract until the moving day, and not until all of our things were loaded up. Even if we declined their services because of their estimate-only pricing, we would not have had any time to get someone else since we were on a deadline to get to California. I recently discovered that the Better Business Bureau gave them an F rating because of all the unresolved complaints they have. You can see that on their website. Our loss was only about $300, not as much as some of the others here, but this is more evidence to those who may be shopping for a mover that Hurricane Movers is NOT the way to go. Cons: Dishonest, Uncommunicative, Shady Practices more

THE WORST! 10/27/2009

Worst moving company ever! Do not use! Beware! Pros: none....seriously none! Cons: moving scam more

Four reasons to avoid this one, if you are lucky to see this 10/22/2009

1) If you have anything valuable. They very frequently move your stuff from truck to truck, from place to place. Even the very well packed and protected furniture will be damaged more or less. 2) If you definitely need your stuff at their promised date. Do you want to wait for more than 80 days? 3) If you don't want to hear endless ""please leave your message"", or email without response. From some point, these are their strategy to serve customers 4) Even they could find your lost items, you need to wait unlimited time. Pros: Pros: Promised your dates and anything sounds perfect Cons: Cons: Break the promise and much more ... more

Be afraid. Be very afraid. 9/8/2009

Hurricane Movers has been entirely remiss in their responsibilities concerning shipment of my household goods. My experience with them has been riddled with their incompetence, poor communication, customer neglect, and unethical behavior. The following recounts a few of the problems encountered in my move . When working out the details of the required move, I stressed over and over that I had one large item that could not be lifted by hand and that an 18-wheeler could not get to my house (up my driveway). Therefore, I was assured that a ""short truck"" with proper equipment (a lift) would be used to pick up my property and that it would go straight through to Nebraska. They didn't tell me that the scheduled pickup date was not possible until the day they were supposed to be there. The operations manager told me they had tried to call me all day on the 25th, but that is a falsehood-I have caller ID and the first time they tried to call was at 5:55 p.m. the night before they were supposed to be there. They finally showed up a day and half later-WITH AN 18-WHEELER and NO EQUIPMENT to load the heavy item! I had to use MY TRUCK to pull the item down the driveway, and MY GARDEN TRACTOR to push it up their ramp onto their truck! And they wanted to charge me $250 for ""special equipment"" needed to move the ""bulky item."" They DID NOT provide the special equipment and I ended up having to do much of the work for them. They were adamant that it was a legitimate charge, but finally relented after I made several calls to them. (The charge showed up on my credit card, anyway, and after several more calls and email, they credited my card for the bogus charge.) At delivery, there were three items delivered that didn't belong to me and at least two of my items were not delivered. The most notable is a glass table top that we brought to their attention immediately. A day later, I was given the ""good news"" that the table top was in their warehouse in TX and that it would be delivered within a few days. However, despite numerous calls to customer service, and repeated assurance that the issue would be resolved quickly, nothing was done for over two months. That is, at the very least, incompetent and inconsiderate of the customer. In preparation for the move, I also got estimates from Allied, North American, and Mayflower. Since Hurricane Movers could ""guarantee"" a pickup date and costs were all comparable, I went with them, anticipating better service from a smaller company. (One of the larger companies advised me not to trust my possessions to some ""fly-by-night"" company. Wish I'd known then what I know now.) This negative review would not be necessary if they had sent the right (promised) equipment so the warehouse storage would not have been necessary. The situation would have been tolerable if they had followed through on their commitment and responsibility to take care of the customer's interests. Cons: Make up lies to cover their incompetence more

I agree with Kobby: Beware of these people! 8/22/2009

I have recently read on the net, that these people have been in business before under different names --red flag. I wish I had read about them before I hired them. They are unprofessional, unethical, unprepared, and untrained. They do not honor agreements, make false statements and promises to get your business. They will omit pertainent information and tack on exorbitant unexpected charges. The worst of it is the ""lost"" of our 6' tall, ornate antique halltree; a famiy heirloom from the 1800's. We are just heartbroken. Please, if anyone has this piece, please return it to us. Also ""missing"" is a tv, microwave, tools, urns, and more. How can items be""lost"" with a direct move?? What furniture they did deliver was mishandled. There wasn't anything that wasn't either broken, marred, rubbed, scrubbed, torn, missing pieces, holes poked, or indented. Pros: Nothing Cons: lie, cheat, and steal more

DO NOT USE! 6/14/2009

Never use this company. My finance loss was $5000!! The worst damage was my Audi. Also, piano(leg broken), desk (big vent), ping pong table (never stands up again) and more. The worst experience is their lie. I wanted a guranteed delivery to get shipped in three days, so that i contracted an executive delivery. They said they would use their own truck and drivers that go straight from Dalls to Denver just for myself. That is a premium i paid for. I was stupid that I did not get a written confirmation about it because they rent Penske trailor and it caused the crush. Also, they changed truck couple of times during shipping that caused other furniture to be damaged. Moreover, to settle this issue, i have been talking to thi company in the past two months, but they seldom answer my phone, and only called me back one out of my 10 voice mail messages..... I have almost nothing i can do remotely.... I talked to my friend, and he said ""what a terrible naming the company is. It sounds like they would make troubles..."" Yes, my decision was not right... more
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