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Hunley Turner Svc Inc - 7 Reviews - 4536 Walker Blvd, Knoxville, TN - Plumbing Contractors Reviews - Phone (865) 689-6508

Hunley Turner Svc Inc

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4536 Walker Blvd
Knoxville, TN 37917
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(865) 689-6508
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Hunley Turner Svc Inc - Knoxville, TN
Hunley Turner Svc Inc - Knoxville, TN

Reviews

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( 5 )

Best

Experienced, friendly staff. A lot of guidance and options. I was looking for appliances in good shape, and someone referred me to Hunley Turner. Best advice ever - I bought my ap...

Worst

BUYER BEWARE! I have never been treated as poorly by a company in my life. We purchased a stove on 7/2 and as soon as we got it home it had a hot surface light on when the cooktop...

Buyer Beware 7/28/2014

BUYER BEWARE! I have never been treated as poorly by a company in my life. We purchased a stove on 7/2 and as soon as we got it home it had a hot surface light on when the cooktop was not being used. I called immediately to tell them of the problem and was told we would have to bring the oven back to them to be fixed. I requested a refund because we had just purchased it and it was not in working order and they refused. I was told as long as the cooktop worked the light would eventually burn out (It did not) or I could bring it back to be fixed but a refund was not an option. 3 weeks later after only using the stove a couple of times because we were on vacation we were baking dinner and the stove would not shut off. It kept getting hotter and hotter to the point it was about to catch on fire, my husband had to pull out a VERY hot stove to unplug it. We sent an email with not response, several days later we called and again said at this point we felt this was not a safe item and wanted a refund. We were told Mike would have to call us only he could authorize. He never called so I called again and he refused. He said to bring it in for repair. He became so rude he hung up on me once, I called back and he kept talking over me and would not even let me speak. He raised his voice and was the most rude business person I have ever dealt with. When I informed him I would file a complaint with the BBB and Attorney General as well as use social media to let everyone know how I was treated he responded he didn't care. Buyer BEWARE, don't shop here. He charged us $275 for a used stove and I found one NEW for $299. BAD BUSINESS!!!! Shame on you Hunley Turner. more

Doesn't stand behind their committments. 7/2/2014

I had Hunley Turner take a look at my stove top to provide an estimate for replacing a blown circuit board. They charged me for the visit and promised to apply the charge to the repair job. Since their parts cost $50 more than I could order it from another vendor, I did not use their part. Once the part came in, I called them back out and they refused to apply the credit for the initial visit. I insisted on speaking with the manager who refused to stand behind the committment to apply the initial charge to the repair job. To add insult to injury, the manager also insisted on a charge for the second visit if a refused to use them and was very threatening about it. Dealing with these guys is like dealing with the IRS. more
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Quality Repairs & Reasonable Prices

Owner Message


    • Appliances

    • Household Appliances

Additional information

  • Hours:

    We are open from 8:00 am ? 5:00 pm Monday through Friday and 10:00 am ? 2:00 pm on Saturdays.
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