When our dog of 14 years passed, we took a lot of care choosing our next family member. The staff and volunteers here took a lot of time and were patient with us making many visits over about a month or so until we found and decided upon the perfect dog for our family. They were knowlegable and honest about the dogs in their care and seem to really want to find not just a good home but the right home. I had heard reports of grouchy and unfriendly staff, but I never met any of them. I have had bad experiences at other shelters in the past, but this one made the adoption process pretty easy.