Selecting an auto repair shop is a lot like choosing a doctor or a dentist. The first thing to look for is ability, the necessary knowledge, and the training and skills to meet your needs. Then, most of us look for personal qualities; friendliness, cooperation, courtesy, and respect. Next, it’s important to find someone whose advice you can trust; someone who will take the time to explain what you need and let you make your own decisions. Finally, and perhaps the most important, you look for integrity. You want to do business only with people who are totally honest and reliable.