Went for a test drive of the 2011 Kia Optima (they have an ongoing sales event-promo until May 15th). Was shocked to find out that I can't, and for no legitimate reason at all!!
The very rude and arrogant GSM*, OMAR SABLA (watch out for this guy; he even claims to be the owner, which makes it worse), was even insinuating that I was just there for the money and didn't intend to buy at all!!!
Don't know if it was the color of my skin (I'm brown, he's white/fair-skinned), or my simple attire/get-up, or whatever, but I really felt discriminated by this snooty, condescending, unreasonable, very unprofessional, and uneducated (or so it seemed) GSM-owner.
Sorry, but you just lost a potential customer. Next time, please try your best to be nice to clients and hope you learn not to judge a book by its cover!
BUYERS BEWARE!!! If I were you, I won't even consider going to this dealership!
[*GSM- General Sales Manager]