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Hudson Crossing Apartments - 4 Reviews - 400 W 37th St, New York, NY - Apartment Building Reviews - Phone (212) 563-8000

Hudson Crossing Apartments

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400 W 37th St
New York, NY 10018
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(212) 563-8000
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Hudson Crossing Apartments - New York, NY

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After escaping the city for a winter I moved in to my girlfriends apartment here. Firstly we went to the management office to add me to the lease, they told us there wasn't a reas...

Overpriced Housing, Fraudulent Management 2/21/2012

After escaping the city for a winter I moved in to my girlfriends apartment here. Firstly we went to the management office to add me to the lease, they told us there wasn't a reason to but had me fill out the paperwork. Despite 3 email reminders, they never filed it, which affected my credit when I went to apply for a small loan as I couldn't show that I was currently paying the large monthly amount that was my rent. Come the end of the lease and we're excited to move out, our decision only bolstered by the fact that they wanted to raise our rent about 15% (about $300/mo) When told we were moving out they offered to removed this, which is pretty scammy to begin with. For move out they told us that nobody was available for a walkthrough, but they didn't have to come look at the apt, just to clean up and leave the keys. We cleaned the place spotless and left. Come a week later we get a notice that they've charged $275 for painting and cleaning. No damages from us, beyond wear and tear and much of it was cleaner than was received, yet they claim it needed cleaning and painting. Now in the process of trying to receive our money we're getting the runaround, endless loops calls to the same people, and they're now telling us that because we didn't do a walkthrough (which we were told wasn't possible) that we couldn't get our money back. They tried to make us feel better by saying everyone gets charged cleaning and painting, and really it's more of a ""fee"" even though there's most definitely no mention in the lease. It's looking like the only way we'll receive the money is to take them to court. We also had several service requests for a broken latch on our dishwasher ignored. more

BEWARE of Hudson Crossing... 4/9/2011

Warning, Hudson Crossing is a trap. They raised my rent by 24%-30% (1 year lease/2 year lease) after the first year. The leasing agent is very misleading and will say anything to get you to sign a lease. She lied about how much the rent would increase after the first year (she said no more than $50-100), she lied and said you could bring guests to the gym, and she did not disclose to me that although my apartment is rent stabilized, the legal registered rent is over $5,200 on a STUDIO I was paying $1965 for (therefore they can increase the rent as much as they want as long as it's below the legal registered rent). They advertise a ""state of the art"" gym, but the equipment is wobbly and very poorly maintained. Lastly, they do not inform you that 100 of the building's 250 apartments are what they call ""corporate housing"" - but it's really just a legal loophole they've found to turn the building into a short-term hotel for tourists. Every day you will see tourists dragging in tons of luggage. They bumble around the elevators and occupy the front desk staff endlessly. There are so many tourists staying there that the doorman can't keep track of who is who, so guests never get announced, they just get sent up. All of this is to say, Hudson Crossing is not a ""luxury"" building, except for the price. I'm just happy to be leaving more

STEER CLEAR OF HUDSON CROSSING 8/16/2009

I have lived in nearly a dozen different apartment buildings in the city and none of them have been so poorly managed as Hudson Crossing. My requests for basic maintenance in my apartment went unattended to right up until I demanded to be released from my lease (they wanted three months rent as a termination fee!). The desk staff does nothing more than gossip about tenants and socialize with their buddies that drop in, and for a 400 sq foot studio at $2450 a month, you would expect a little more professionalism. The area where Hudson Crossing is located is awful. Borderline atrocious. The street is dark and poorly maintained and on more than one occasion, I have been followed home by a mentally disturbed individual (which the staff did nothing about). The most I've ever seen a desk attendant do is yell at me for my dog peeing too close to the building (so much for being pet friendly). My apartment, despite being above the 10th floor, was never quiet and my apartment was located directly above the entrance to the Lincoln Tunnel. Within a month of my moving in, I realized that having the windows open would leave a buildup of black film from car exhaust all along the walls. I can only imagine what it did to my lungs, even by New York standards. If you have more money than sense, go to Hudson Crossing. If you would like a place to call home, go anywhere else. I am now renting an 800 sq foot apartment on the Upper East Side with a backyard bigger than my unit at Hudson Crossing for less than what I paid there. My super is fantastic and management amazingly accommodating and prompt on fixing problems in my apartment; the complete opposite of Hudson Crossing I don't think I can make it clearer: Hudson Crossing is beyond terrible. Words can't describe it and I hope others don't have to experience it to understand where I'm coming from. Steer clear of Hudson Crossing at all costs. I would've preferred a cardboard box under the Queensboro Bridge over Hudson Crossing. Cons: EVERYTHING FROM THE APARTMENT TO MANAGEMENT! more

Nice apartment but there are bedbugs 8/11/2009

Pretty decent apartments for midtown Manhattan. Concierge staff is wonderful. Management is not. I had never seen a bedbug before, but apparently management does not see fit to tell residents there is a problem. I would think that when a resident reports bedbugs, and that said resident informed staff that over $1200 worth of linens were disposed of because of said bedbugs, management would take action. Pros: Concierge people are great! Cons: Management does not notify residents of problems more
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Owner Message

  • Hudson Crossing, located at 9th Ave & 37th Street is convenient to shopping and within walking distance to Madison Square Garden & Times Square. Features for persons with disabilities required by the FHA will be available in dwelling units at Hudson Crossing.

Additional information

  • Neighborhoods:

    Midtown, Hell's Kitchen, Garment District
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