My wife and I enjoyed our first trip to HuHot, and wanted to take my parents there during the 4th of July weekend. Because it was a holiday weekend, I called ahead to make sure they were open, and were told they would be well after the time we would arrive. However, when we showed up, the doors were simply locked -- no signs up of any kind, and we could still see people eating inside. After waiting around a minute to try and figure out what was up, some customers came out and my party went in. We were then told that the restaurant had closed early ""due to not enough customers coming in."" Despite the fact that I had been told by an employee that the restaurant would be open for another two hours, no effort was made to fix the situation. I wrote a letter to the manager and sent a complaint via their website; neither was returned. If this is how they treat their customers, I am telling anyone and everyone to avoid going to the HuHot in Appleton. Apparently they don't understand the concept of customer satisfaction.
Pros: The food was enjoyable on my first visit.
Cons: The second visit has made me never want to return.