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Hrw INC An Associa Company - 6 Reviews - 4700 Homewood Ct, Raleigh, NC - Construction & Repair Reviews - Phone (919) 787-9000

Hrw INC An Associa Company

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4700 Homewood Ct
Raleigh, NC 27609
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(919) 787-9000
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Hrw INC An Associa Company - Raleigh, NC

Reviews

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Best

I will have to admit when my husband and I bought our house in December, I was a little hesitant about living in an HOA, due to a past experience with our previous house and the ...

Worst

I have been dealing with this company for several months now. Tara, our rep., refuses to give requested information, i.e., copies of HOA bylaws, info about who is on our committe...

Editorial review from Citysearch 6/12/2013

I am considering purchasing a condo whose HOA is managed by HRW Inc. The representatives who have spoken with my agent have been unhelpful. We were told to go to the HRW web site for information. And that we would be charged for copies of documents. HRW representative also hung up on my agent. Real customer service there. \r \r The realtor's package was $45. The fee for the ""purchaser research package"" I would need was $145! If you want that sooner than 5-10 business days, then you have to pay an additional $50 fee. Want a hard copy mailed to you? That's another $20. Fed Ex? Add $30.\r \r Residents are also charged for documents, too.\r \r How can HRW justify these fees? Every other HOA we've talked to has directly answered our questions, instead of directing us to a web site where we're charged crazy fees. These type of actions seem like HRW cares about getting their money and not about the their customers. \r \r The comments below from the company make it sound like they were changing. Or at least trying to. It is several years later and my own experience mirrors the experiences listed from years ago. \r \r Update: I emailed HRW with my questions, and they actually answered them (and then directed me to the web site for additional inquiries). more

I gave 1 star only because I had too!!! 5/9/2011

I have been dealing with this company for several months now. Tara, our rep., refuses to give requested information, i.e., copies of HOA bylaws, info about who is on our committees, minutes of board meetings, financial statements, etc., or answer questions. They appear to be acting quite unethically with our BOD. The sooner our HOA dumps HRW the better off we'd be but unfortunately it's appearing our BOD is ""in bed"" with HRW and that won't happen until some of us in the neighborhood cause a mutiny. There is a lot of secrecy. We are not notified when there will be a board meeting, and if we find out last minute there is one cannot attend without an appointment. We are paying an exhorbitant amount of money for what we are getting in return, which is very little. I do not trust these people at all! more

What a pleasant experience-no longer hesitant 11/10/2010

I will have to admit when my husband and I bought our house in December, I was a little hesitant about living in an HOA, due to a past experience with our previous house and the HOA company. But ever since we bought this house, HRW has been such a pleasure to work with. We had a few repairs that needed to be done, and they were on top of it, and had it complete in no time. Our landscaping looks awesome and is very welcoming when you enter into our street. They have been nothing but friendly and very responsive. I will have to say I am no longer hesitant about living in an HOA, especially when the HOA company is HRW. They have been nothing but wonderful to me, my husband and our neighbors and I could not ask for a better HOA company. I am not one for expressing my opinion on these sites, but I came across it while searching for a place to eat at, and I could not help but express my opinion, and give a shout out to HRW. Thanks HRW for all your help and for the work you do. You rock! more

Please do not rent from this horrible company!!! 1/4/2010

Bad attitude is all I get from this company in regards to things that I have to deal with in my rental unit. To have anything fixed takes a single act of congress and I have to call constantly to make things happen. I have never felt so disrespected and ignored by a rental company in my life. Please do not rent from these people...you will be doing things that a HOME OWNER would have to pay for and they probably won't be willing to help you!! Cons: neglectful, condescending, bad attitudes more

Would not recommend this association to anyone 10/27/2008

I have signed up for this account just to write a review of HRW. Overall I have had a very unpleasant experience with this management firm. It is incredibly difficult to actually get a hold of my property manager, and once work orders are opened, I have to follow-up several times to make sure they are actually completed. The association must contract to the cheapest labor available - construction work is messy and workers leave garbage around the property. Even escalating issues within the company will not help, as the upper management is very rude and incredibly cheap. Almost went into a small claims litigation with the association. Also, billing is frequently incorrect, as I have received several late notices for payments made on time. Overall, I would not recommend this managent company to anyone. As mentioned in a previous posting - there is frequent turnover within the organization - was working on several issues with property managers who left the company and did not give any sort of training to the next set of managers as to what the issues are, so had to go through the whole process again. Horrible experience. Pros: landscaping is done well Cons: slow to respond; high turnover; poor construction / workmanship; rude senior management more

DUPLICITOUS 9/20/2007

Based of first hand experience - get out before it is too late. If you are in any housing or association managed by this firm, lobby your Board or property owner to switch to a reputable property management firm. If you are in a dispute with them or the law firm they turned you over to, get legal help IMMEDIATELY - ask around there must be plenty attorneys who have had the unsavory experience of extracting honest hard working homeowners and residents out of the messes set down by this management group. Pros: none what so ever - trouble on all fronts more

HRW the mis-management company 12/22/2006

My neighborhood has been through numerous employees at HRW all of them are slow to respond, lie about scheduling repairs and work and have led to low re-sale appreciation in my neighborhood. I have have numerous instances where contractors hired by HRW to maintain my townhome have caused more damage than they have repaired.... Is there no liability in that???? I have had water damge, mold, landscaping castropes all related to contractors they have hired. You cant trust anything to be done correctly or on time. Cons: wont answer questions, hire shoddy contractors, have cause more damage than good to my home. more
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Additional information

  • Hours:

    Mon-Thu 8:30 am- 5:00 pm and Friday 8:00 am-2:00
  • Neighborhoods:

    North Hills
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