I have been dealing with this company for several months now. Tara, our rep., refuses to give requested information, i.e., copies of HOA bylaws, info about who is on our committees, minutes of board meetings, financial statements, etc., or answer questions. They appear to be acting quite unethically with our BOD. The sooner our HOA dumps HRW the better off we'd be but unfortunately it's appearing our BOD is ""in bed"" with HRW and that won't happen until some of us in the neighborhood cause a mutiny. There is a lot of secrecy. We are not notified when there will be a board meeting, and if we find out last minute there is one cannot attend without an appointment. We are paying an exhorbitant amount of money for what we are getting in return, which is very little. I do not trust these people at all!