I've yet to visit a Shabu Shabu restaurant that has poor food. This particular location lacks customer service. Until a few days ago we used to be regular guests at this location because it's close to our home. Our experience has been that when the restaurant is less than half occupied, the servers are attentive, however, when it's past the halfway mark you are pretty much ignored. They issue you a card and will stamp it once for every Shabu dish you order. We never asked for it but the owner insisted that we get this card. So since we go there at least twice a month and order 3 dishes each time, we were told the next time we visit, we will get a free Shabu dish. So during our last visit, we thought we should get one of our dishes free, however, when we presented the card, the wife of the owner made her decision and told us we will get our free dish the next time we visit!! so she stamped our card for 2 Shabu's when we ordered 3, and that pretty much turned us off from ever visiting this unfair establishment again. Next time we will be visiting California Shabu Shabu on Baker in Costa Mesa.
Pros: Food is Good
Cons: Poor Service