So I got sent to get fitted for my bridesmaid dress several months before the wedding, plenty of time. It was a pretty enough dress, the bride has always had good taste. Sooooooooo, The lady who helped me was super nice & helpful, got the right size it fit perfectly no alterations needed. I should have been able to pick it up no fuss. HA! First, they kept losing my info. Then the wrong dress came in. Then it came in a size too big (the original fit perfectly, so I think they scammed me for alterations I didn't need). Since I live further north, I decided to get the alterations done at the schaumburg store, time was running out & I needed to get this dress taken care of & didn't have time to wait for them to send it back & try to get the order right (what I don't get is that the paperwork they kept printing out had all the correct info on it). Arrrrrrrrrggggggghhhhhhhh, They screwed it up so badly & charged me up the wazoo on top of how much the dress cost!!!!!!!! The wedding was in a few days, I had been run around, scammed and ripped off. So in desperation I went to a local dry cleaners, the lady pinned me in a few places & had the dress perfectly done in 2 days!!!!!!!!!!!! $15 cash & carry. Whatever you do --- DO NOT let them do the alterations at H.O.B. & for the record, I was not the only bridesmaid in this particular party who had issues with H.O.B. If the bride hates you enough to use H.O.B. save yourself some bucks and get the dress name & maker details off the tags and order it off the internet & use a local alteration service at a dry cleaner. > I wish I had.
Pros: They do have a big selection
Cons: What you pick is not what you are gonna get