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Hotel Indigo Boston Newton Riverside - 5 Reviews - 399 Grove St, Newton, MA - Hotels Reviews - Phone (866) 209-8033

Hotel Indigo Boston Newton Riverside

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399 Grove St
Newton, MA 02462
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(866) 209-8033
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Hotel Indigo Boston Newton Riverside - Newton, MA
Hotel Indigo Boston Newton Riverside - Newton, MA
Hotel Indigo Boston Newton Riverside - Newton, MA
Hotel Indigo Boston Newton Riverside - Newton, MA
Hotel Indigo Boston Newton Riverside - Newton, MA
Hotel Indigo Boston Newton Riverside - Newton, MA
Hotel Indigo Boston Newton Riverside - Newton, MA
Hotel Indigo Boston Newton Riverside - Newton, MA
Hotel Indigo Boston Newton Riverside - Newton, MA
Hotel Indigo Boston Newton Riverside - Newton, MA
Hotel Indigo Boston Newton Riverside - Newton, MA
Hotel Indigo Boston Newton Riverside - Newton, MA
Hotel Indigo Boston Newton Riverside - Newton, MA
Hotel Indigo Boston Newton Riverside - Newton, MA
Hotel Indigo Boston Newton Riverside - Newton, MA
Hotel Indigo Boston Newton Riverside - Newton, MA
Hotel Indigo Boston Newton Riverside - Newton, MA
Hotel Indigo Boston Newton Riverside - Newton, MA
Hotel Indigo Boston Newton Riverside - Newton, MA
Hotel Indigo Boston Newton Riverside - Newton, MA
Hotel Indigo Boston Newton Riverside - Newton, MA
Hotel Indigo Boston Newton Riverside - Newton, MA
Hotel Indigo Boston Newton Riverside - Newton, MA
Hotel Indigo Boston Newton Riverside - Newton, MA
Hotel Indigo Boston Newton Riverside - Newton, MA
Hotel Indigo Boston Newton Riverside - Newton, MA
Hotel Indigo Boston Newton Riverside - Newton, MA
Hotel Indigo Boston Newton Riverside - Newton, MA
Hotel Indigo Boston Newton Riverside - Newton, MA
Hotel Indigo Boston Newton Riverside - Newton, MA
Hotel Indigo Boston Newton Riverside - Newton, MA
Hotel Indigo Boston Newton Riverside - Newton, MA
Hotel Indigo Boston Newton Riverside - Newton, MA
Hotel Indigo Boston Newton Riverside - Newton, MA

Reviews

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( 1 )
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Best

All reviews seem negative

Worst

I love the customer service, always with a smile and a geninue hello. A young vibe to the hotel. The restaurant Bokx 109, is a great steakhouse, but

Editorial review from Gogobot 11/1/2012

I love the customer service, always with a smile and a geninue hello. A young vibe to the hotel. The restaurant Bokx 109, is a great steakhouse, but more

Editorial review from Gogobot 9/5/2012

Best hotel in the Newton area. Stylish, great beds, and good shower. The bar/restaurant "Boxx"draws a good crowd throughout the week, and has great more

Editorial review from Gogobot 8/29/2012

Clean and modern rooms. Convenient to a T - Green station. more

BEWARE - terrible service and tiny rooms 2/3/2011

I have stayed at this hotel a few times over the last 6 months or so, each time because the Intercontinental in Boston was sold out. I should have learned my lesson after the first stay. The standard rooms this hotel offers are the smallest hotel rooms I have EVER seen, and don?t bother upgrading to the ?king room with a couch? it?s just more money for the same amount of space just with a couch, and by the way the doors to not close behind you unless you practically slam them. But let?s keep in mind all this hotel really is an old renovated Holiday Inn, and it shows. When it comes to service at this hotel forget it. Apparently the Indio chain does not have concierge service, so you are left calling the front desk with question and requests. Keep in mind the front desk is usually staffed by one person. During my most recent stay the hotle GM called me from his home and I was told that I was asking too many questions / making too many requests of the front desk and If I didn?t stop I would be asked to leave the hotel. The requests I made were actually very simple. I asked for a basic bar setup of glass ware and asked where stores were around that I could pick up few things. Not that this should matter but I am a Priority Club Intercontinental Platinum Ambassador. Pretty much that means I spend WAY too much time staying at Intercontinental hotels. Later in the evenimg I was asked to move my car from the front of the building to parking garage, which was a reasonable request. When I went back into the lobby after moving my car I asked the front desk clerk ?DJ? if there was anything else I needed to take care of before going to bed. His response to me was ?Go F*^& yourself? followed by ?tomorrow is my last day so I don?t give a F*^& what you have to say? This all took place in front of who I assume what the night Manager ?Lee?. When I returned to the room I immediately phoned the Priority Club Ambassador Services department to explain the situation. They truly went above and beyond trying to help me however the hotel refused to deal with them. The gentleman I was speaking with had a conference call with myself and Lee about 30 minutes after this took place. Lee refused to talk about the events that took place and actually hung up on the Ambassador Representative. At this point I was tired and just needed sleep so I told the Ambassador rep that I would follow up with his department tomorrow. more

Upscale Burb Hotel 3/19/2009

Very nice hotel outside of city. Great hotel bar with a good looking food menu though I have not eaten there. Nice place to stay if you want upscale but don't want the city. Pros: Good Hotel Bar, New and Trendy Cons: Outside of City, No hot water sometimes more
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Owner Message

  • Hotel Indigo is an upscale boutique brand that delivers a refreshing and inviting guest experience that is truly reflective of the local community. With more than 4,400 properties located in over 100 countries, IHG has some of the best-known hotel brands in the world: Holiday Inn Hotels Resorts, Holiday Inn Express Hotels, InterContinental Hotels Resorts, Crowne Plaza Hotels Resorts, Staybridge Suites Hotels and Candlewood Suites Hotels.

    From the locally-inspired murals to the renewal program where the images, music, scent, and menu items change throughout the year, Hotel Indigo delivers a vibrant, engaging and genuine boutique experience that gives guests the confidence to step out and explore the local neighborhood.

    Each Hotel Indigo property is designed to reflect the local culture, character and geography of the surrounding area while brand hallmarks ensure consistent and reliable service from location to location.

    . Enjoy cozy,airy and inviting guestrooms with oversized beds,plush bedding and throw pillows,as well as hard-surface flooring with area rugs and spa-inspired showers. Stay connected with free wireless internet access – directly in your room and throughout the hotel property - and twenty-four hour business services. Recharge at our Fitness Studio with cardio equipment and free weights or relax with a signature cocktail and locally inspired dish at our on-site casual gourmet restaurant and bar.
    •Oversized Bed,Oversized Pillows
    •Hardwood Style Flooring and Area Rugs
    •Spa-Style Shower
    •Welcoming,Wide-Open Foyer
    •High-speed Internet Access

Editorial

  • In Short
    Since its 1952 debut in Memphis, Tenn., Holiday Inn has become one of the most recognized hotel brands in the world. Kids rule here: Children age 19 and younger stay for free...

  • 10/5/2008 Provided by Citysearch

Additional information

  • Hours:

    Daily 12am-11:55pm
  • Payments:

    Cash
  • Neighborhoods:

    Newton, Newton Highlands
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