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Hotel Highland Downtown - Uab, An Ascend Hotel Collection Member - 2 Reviews - 1023 20th St S, Birmingham, AL - Hotels Reviews - Phone (205) 933-9555

Hotel Highland Downtown - Uab, An Ascend Hotel Collection Member

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1023 20th St S
Birmingham, AL 35205
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(205) 933-9555
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Hotel Highland Downtown - Uab, An Ascend Hotel Collection Member - Birmingham, AL
Hotel Highland Downtown - Uab, An Ascend Hotel Collection Member - Birmingham, AL
Hotel Highland Downtown - Uab, An Ascend Hotel Collection Member - Birmingham, AL
Hotel Highland Downtown - Uab, An Ascend Hotel Collection Member - Birmingham, AL
Hotel Highland Downtown - Uab, An Ascend Hotel Collection Member - Birmingham, AL
Hotel Highland Downtown - Uab, An Ascend Hotel Collection Member - Birmingham, AL
Hotel Highland Downtown - Uab, An Ascend Hotel Collection Member - Birmingham, AL
Hotel Highland Downtown - Uab, An Ascend Hotel Collection Member - Birmingham, AL
Hotel Highland Downtown - Uab, An Ascend Hotel Collection Member - Birmingham, AL
Hotel Highland Downtown - Uab, An Ascend Hotel Collection Member - Birmingham, AL
Hotel Highland Downtown - Uab, An Ascend Hotel Collection Member - Birmingham, AL
Hotel Highland Downtown - Uab, An Ascend Hotel Collection Member - Birmingham, AL
Hotel Highland Downtown - Uab, An Ascend Hotel Collection Member - Birmingham, AL
Hotel Highland Downtown - Uab, An Ascend Hotel Collection Member - Birmingham, AL
Hotel Highland Downtown - Uab, An Ascend Hotel Collection Member - Birmingham, AL
Hotel Highland Downtown - Uab, An Ascend Hotel Collection Member - Birmingham, AL
Hotel Highland Downtown - Uab, An Ascend Hotel Collection Member - Birmingham, AL
Hotel Highland Downtown - Uab, An Ascend Hotel Collection Member - Birmingham, AL
Hotel Highland Downtown - Uab, An Ascend Hotel Collection Member - Birmingham, AL
Hotel Highland Downtown - Uab, An Ascend Hotel Collection Member - Birmingham, AL
Hotel Highland Downtown - Uab, An Ascend Hotel Collection Member - Birmingham, AL
Hotel Highland Downtown - Uab, An Ascend Hotel Collection Member - Birmingham, AL
Hotel Highland Downtown - Uab, An Ascend Hotel Collection Member - Birmingham, AL
Hotel Highland Downtown - Uab, An Ascend Hotel Collection Member - Birmingham, AL
Hotel Highland Downtown - Uab, An Ascend Hotel Collection Member - Birmingham, AL
Hotel Highland Downtown - Uab, An Ascend Hotel Collection Member - Birmingham, AL

Reviews

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Best

What a wonderful boutique hotel, right in the middle of Five Points South! You can walk to great restaurants and bars....that is nice! My husband and I really enjoyed our stay....

Worst

I booked 15 nights at the Hotel Highland for guests for my conference in June 2014, nearly $2,000 to be billed to my account. Rather than follow my instructions, the hotel billed ...

Billing/service questions unresolved after a month 7/16/2014

I booked 15 nights at the Hotel Highland for guests for my conference in June 2014, nearly $2,000 to be billed to my account. Rather than follow my instructions, the hotel billed several of my guests. This was damaging to our event's reputation and was the last impression these visitors had upon leaving Birmingham. I asked for help and answers from the hotel for 4 weeks before giving up. The hotels' owners in Atlanta chose instead to make (empty) threats and skip the courtesy of a simple phone call. Needless to say, I will never do business with this hotel again, though I have paid the bill in full. If you have a billing problem of any kind with the hotel, you have been forewarned. They will ignore you. They will attempt to intimidate you. But they will not try anything remotely resembling accountability or reasonable customer service. more

Great Treasure for the area 6/4/2009

What a wonderful boutique hotel, right in the middle of Five Points South! You can walk to great restaurants and bars....that is nice! My husband and I really enjoyed our stay...the suite was fabulous and only $159 per night. The DoubleTree and Courtyard wanted way more than that for a regular room....go figure! Why would we stay there when we got a suite for less? Plus the staff was amazing! A definite for us to be returning and telling all our friends about this place! more
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Additional information

  • Hours:

    Daily 24 Hours
  • Payments:

    American Express, Master Card, Diner's Club, Discover, Visa
  • Neighborhoods:

    Five Points South
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