Our family has tried Carolyn a couple times now and both times we have been unhappy. The first time was more of a careless mistake that we were unhappy about and it was about 4 years ago. I thought Iâ??d give her another try with my newly adopted little girl but this time did us in. She quoted me $40 for bath, nail trim, and haircut. Then she called me because my dog was scared of the clippers but informed me that the price would be the same with or without the haircut because she already bathed and trimmed my dog's nails and doesn't break down the price. So I told her to go ahead with the haircut. Three hours later I finally get my dog with the WORSE cut I've ever seen. THEN she charges me $50 because she had to cut it by hand instead of using the clippers. Seriously, I wish you people could see my poor puppy. Her face is completely lopsided because Carolyn cut too much from one side of her face and did a very blunt straight cut on the other side. She cut the tail so it hangs completely uneven and there are several fur potholes all over her and then areas where the fur is way too long. My poor dog looks like I tried to cut it at home.....actually, I probably could have done a better job and I am NOT a groomer. I will NEVER bring my poor little puppy to Carolyn again.