I made the mistake of calling this company to fix a lock on one of the doors on my house. The repairman took 2 minutes to push a button on the side of my door. The lock was not broken. It is an older door & I did not know about the button. I was charged more than $92 for this service. I would have understood a service call to cover gas expense, etc., but $92 seems way over the top for the service I received. I wanted to support a local business, but next time I will look farther away than this business. I definitely feel as if they took advantage of me. I only gave them one star because you can't give zero stars.