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Honda Of Fife - 187 Reviews - 4301 20th St E, Tacoma, WA - Automobile Dealer Services Reviews - Phone (253) 922-2673
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Honda Of Fife

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4301 20th St E
Tacoma, WA 98424
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(253) 922-2673
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Reviews

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Best

My family has been using this dealership since we moved here in 2005. I have had MANY oil changes and services performed on our Honda cars. And have NEVER had any complaints t...

Worst

They ripped me off for over $2000 when they didn't fix my car. Unbelievable story...they had a lousy service person who is no longer there. Internally they admit that they were a...

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Women Welcome Here 9/22/2011

My family has been using this dealership since we moved here in 2005. I have had MANY oil changes and services performed on our Honda cars. And have NEVER had any complaints to the service that we were given. Today, I needed to take in my 1997 Civic, as I heard an intermittent grinding noise in the front wheel. Fearing the worst that it was a wheel bearing or CV joint, I expected to part with several hundred dollars. Tim Johnson, test drove the car to "hear" my noise, and in about an hour I had the verdict on the needed repair...It was a rock! Just slightly pinned in next to the rotor and pad, not harming anything. Tim and the staff there, have always taken good care to check over our vehicles for needed repairs, and to give me a "heads-up" on what will be necessary in the future. We bought a brand new 2005 CR-V from them as well. No pressure from the sales staff, partly because we knew exactly what we wanted before stepping on the lot. Our sales person let us take a REAL test drive, and let us take it on a back road to light up the tires, and feel what ABS brakes did. Honda of Fife has several Presidential Award banners hanging up in the service dept. They earned and deserve every one. I am grateful that there is 1 Honda dealership that I can go to, without feeling ripped off, or taken advantage of because I am a woman. more

Thank you for a great car buying experience 8/4/2011

I have served our country now for over 20 years. Throughout my time in the army I have been a good job of character on who I have met. When I first started looking for a new vehicle. I did a lot of research online, sent e mails out to dealerships. And by far, Honda of Fife responded quickly to my concerns. For that I say thank you. I was nicely greeted by my sales representative, Jin Kwon. He was very knowledgeable about the Honda Pilot I was quering about. Every question I asked he answered in a very professional matter.I knew he answer me correctly because like I said I already did some research on it and already knew the answer. As a person Jin would be someone I would hang out with. His personality was very suited to mine. By cracking proper jokes and making the car process very relaxing. He was also very professional and display courtesy to my wife when she asked him questions. Thank you for a great car buying experience. I will definitely comeback here to trade in my other vehicle. more

helpful and efficient 8/3/2011

We have bought many cars over the years from Honda of Fife - both new and used. Every time the staff has been helpful and efficient and we have been overjoyed with our purchase (which is why we have kept coming back). We have also used the service center and have been pleased with just an oil change or more extensive work. The charges seem fair and sometimes work has even been done sooner than expected! Our latest purchase was a used Cadillac Escalade - which we love! They were able to get us the right car at the right price and we will be sure to come back when our needs change. more

Great experience! 8/2/2011

Great experience! Met salesperson on the lot and he asked me questions about what I was looking for, model, equipment, color, etc. He took me over to the perfect 2010 Pilot I described. I was able to test drive the Pilot as long as I wanted, the salesperson didn't rush me into returning to the dealership. We went inside and did some paperwork and the sales manager came right out to meet me. This really impressed me as I had been to another nearby dealership and the salesperson kept running back to the mystery sales manager somewhere in the dealership. Anyway, we quickly came to an agreed upon price,(a really good price) and I signed the paperwork. I didn't buy a top of the line Pilot, yet the salesperson went over a very detailed delivery of the vehicle. He showed me how everything worked and then some. I am reccomending Honda of Fife to all my family and friends. more

i felt comfortable and not pressured. 8/1/2011

I was not intending on purchasing a new vehicle but when I was introduced to David, i felt comfortable and not pressured. He was very informative about the vehicle (civic 2dr ex)and by the time I had test driven the car I knew I was driving my new car. The paperwork process did not take to long as I had feared it may; and I felt right at home while being introduced around the dealership. Thank you again, and I will definitley be returning for service on my vehicle also. more

always very friendly and helpful 7/29/2011

I have been using their service department for a long time and love Aaron and Dan. They are always very friendly and helpful. I was needing some work done to my car and Aaron got me in touch with Chris from sales. I wasn't sure I wanted to get a new car but Chris took his time and really cared about my needs for transportation and my budget. I didn't feel like he was just pushing me to buy something. I left with a 2008 Honda Certified CRV. I got a vehicle I love and he was able to keep it within my budget. I would definately recommend Honda of Fife to my friends and relatives! more

Very pleasent experience and we will definitely be back 7/28/2011

It was on the weekend when my family and I were passing by, and had a nail in the tire. We stopped in, got out of the car, a guying standing by asked if he could help us, we told him about our tires, and he walked me over to introduce me to Aaron Pattee. Very professional individual, introduced himself to me and my family, made us feel at home, then got to the root of our issue. We told him about the tire going flat and he told me they fix tires for free and he could get us out of there in no time flat. He did what he promised at NO CHARGE. Wow.....a dealer not costed us a thing with making us feel like we have been a customer for years. Very pleasent experience and we will definitely be back and spread the word. Also come to find out that the oil and filter change were we have been going is almost double what it is at Honda of Fife and they are open seven days a week. more

very nice and polite. 7/28/2011

David was very nice and polite. He answered all my questions and showed me a perfect car. He didn't waste any time and promptly prepared the paperwork I needed to complete the purchase. Lorenzo showed my all the options and explained how to operate them. I was very happy the whole process took only 2 hours. And now I have my car!!!!The finance department was a little backed up. But I was in and out in 20 minutes. more

not just a quick buck. 7/26/2011

I purchased a new accord from Honda of Fife. I had my criteria set and the sales person and manager were awesome about not wasting my time with other vehicles or trying to sway my mind. They showed me what was available and offered to locate another if I chose a different color. The test drive was a nice experience too, no pushy talk, simply questions and answers. When it came to the price and financing of my car, I asked for the current promotion I had seen on t.v. I qualified and the paperwork was ready! I purchased a small amount of 3m for my car, where my kids tend to scrape the paint, and 6 months later I am very happy I did!I would recommend this dealership to my friends or anyone else looking for a straight forward experience with friendly people who are interested in obtaining a client base, not just a quick buck. more

always delivered great customer service 6/20/2011

Service Dept - Aaron has helped me a couple of times in the past few months and he has always delivered great customer service and has always gone above what is expected. Small dealership w/ some great employees. Now that I've tried this dealership I realize the service and parts prices are great too. If you need to have your Honda serviced, ask for Aaron. more

They made the car buying experience fun 6/16/2011

I just bought my 3rd car from Honda of Fife. They made the car buying experience fun. Yes, i said fun! They had my husband and I laughing. They took the time to listen to our needs and found us the exact vehicle we wanted. 5 STARS!!!!! Keep up the good work and we will see you when we bring in our new CRV for service. more

look forward to dealing with them in the future 6/15/2011

We brought our recently purchased Acura here because a co-worker brings her Acura here as well and told us the service and price is better than the actual local Acura dealer..... I called only a couples days ahead and needed a Saturday appointment and they were able to get us in! Upon arrival, which we were early for, they were able to get started anyways and were very informative and professional. I'm glad we choose this establishment and look forward to dealing with them in the future. more

PRESIDENT'S AWARD 6/5/2011

Honda of Fife is the best place to buy a car. They won Honda's President's Award 4 yrs in a row. They are very proud of that accomplishment and let me know how hard they would work to keep earning that award by having great customer service. Jin and Mike is sales were awesom. Kate in finance did a great job getting me the interest rate I wanted. Dan and Aaron in service have continued with the great customer service I received in sales. Keep up the good work! more

I love my vehicle 6/2/2011

My experience purchasing a car from David on 2/10/11 was an enjoyable event! Before I came in to look at the car I was complaining to my co-workers that the worst thing about buying a car was dealing with a salesman. How errogant and pushy they are! Dealing with David and getting to know him changed my mind! Thanks to David it was hassle free and I love my vehicle! more

a pleasure working with 5/31/2011

Thank you so much for helping me out with mt recent Accord purchase! It was a pleasure working with the friendly and professional staff! I will certainly recommend Honda of Fife to my friends and family. more

enthusiasm went far 5/27/2011

I would like to commend Charlie Pastick for his work in helping me select my new Honda. His friendly enthusiasm went far in my decision. He described the features of the car without the pushiness that makes me avoid new car shopping, in fact, I am going to look back on this event as a fun and pleasurable experience. I looked at several other cars at other dealerships and none of them looked as good to me as the Honda. None of the other sales personnel impressed me as much as Charlie. I will be bringing the car here for servicing and look forward to a long relationship with the dealership. I will also recommend it to all of my friends. more

Very knowledgeable 5/26/2011

I am more than satisfied with sales representative "Dimitris Fotiadis". He made our visit at Honda of Fife a welcoming experience. He was very knowledgeable, and understanding of my needs as a customer; as well as meeting my initial goals in purchasing a vehicle. I would reccommend him anytime and his 5 star service. more

understanding 5/25/2011

Matt proved to be incredibly knowledgeable about the Honda brand and the history of their cars. I was especially impressed about his knowledge of other cars and how they compare to Honda. All of my questions were answered thoroughly and I never felt uncomfortable asking any type of question. Matt was respectful and understanding, while trying to find a car that would fit my needs and make me happy. I am definitely pleased with my experience here, and would recommend it to anyone. more

painless process 5/23/2011

Many thanks to Terry Maxwell who helped us with an amazingly quick and easy purchase of our new Honda Fit. Terry was personable, with a great sense of humor, took care of us with extra effort, and make our purchase very easy. We're excited to have our new car, and we're grateful to Terry for making this an easy and painless process. more

great deal 5/20/2011

David Easterday did a excellent job, very nice to talk too, I did not fell like I was talking to a car salesman, I felt like I was talking to a friend. He worked a deal with me even though I was pretty far in the hole with my other 2 vehicles. He worked a great deal. He made it really easy to understand how things worked and what exactly I was paying. I will definately recomend this dealership and Mr. Easterday to anyone I know. more
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