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Hometec Masters - 6 Reviews - 3302 N 35TH Ave Ste 7, Phoenix, AZ - Appliance Repair Reviews - Phone (602) 266-7900

Hometec Masters

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3302 N 35TH Ave Ste 7
Phoenix, AZ 85017
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(602) 266-7900
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Main categories:

Appliances , Appliance Repair

Related categories:

Home & Garden

Reviews

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( 5 )

Best

I had a very good experience with this company. They were curtious and I received service the next day. The man who came to my house was experienced and knew what was wrong with m...

Worst

This very small company provides the most horrendous customer service, poor personal communication and interpersonal skills, and is not accomodating in scheduling appointments or ...

This very small company provides the 3/22/2012

This very small company provides the most horrendous customer service, poor personal communication and interpersonal skills, and is not accomodating in scheduling appointments or taking into consideration personal schedules. Small company, that when they have to cancel an appointment, they are unable to send another technician out to make the repair the same day nor the next day. I will not use this company again, and I have advised the Home Warranty company that engaged them too. more

BUYER BEWARE - DO NOT USE******* 11/3/2011

If you want to wait forever to get something done, with little to NO service than these are your guys. I would 100% recommend to stay away from this contractor for repairs. You have choices and choose wisely and do not use Hometec Masters. more

Great Appliance Repair Experience 5/11/2011

I had a very good experience with this company. They were curtious and I received service the next day. The man who came to my house was experienced and knew what was wrong with my dishwasher. Parts had to be ordered. As soon as parts came in, they called me to return to my home and fix my dishwasher. I would recommend Hometec Masters. more

Horrible customer service 5/6/2011

First off the technician that came out to our house was grumpy, and very condecending. They had to order a part and on the return visit, same guy, wasn't even prepared to do the job, didn't bring the supplies needed to do the job and told my wife we would need to provide him with said supplies!! Then uppon completion he left the old part and dirty nasty towels for my wife to dispose of. So I called to complain and the lady on the phone was also un-caring and actually told me ""Don't let it ruin your day"" which it hadn't until then!!! Very POOR service, Good Luck if you use them!!!! more

HORRIABLE SERVICE 5/4/2009

Do your research and if this company works for you then good luck! Starting with short, rude, not listening, inconsiderate and constantly interrupting receptionist I really did not need to go further than that. If they answer the phone like that and teat new potential customers that bad, it really makes you wonder how they do business. more

Do not trust what they say as they do not stand behind their representations. 7/16/2007

Called for service. Repair person misrepresented the warranty of the service. Called their customer service person. They would not let you talk to a supervisor. Melissa was curteous but there was no information taken and they will be no follow up as they did not ask for a number to get back to me with a resolution. There service people will tell you something which they have no knowledge of, either by ignorance or decete. Do not trust what they say as they will refuss to be held responcible for incorrect information. Pros: Arrived on time Cons: Misrepresentations more
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Additional information

  • Neighborhoods:

    Maryvale
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