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Home Depot Inc - 1 Reviews - 7620 NW Expressway St, Oklahoma City, OK - Construction & Repair Reviews - Phone (405) 773-6077

Home Depot Inc

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7620 NW Expressway St
Oklahoma City, OK 73132
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(405) 773-6077
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Construction & Repair

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Home & Garden

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Ok, I pretty much expect to be on my own when looking for something at Walmart. They seem to never have an employee around when you need them... but Home Depot??? My past exper...

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Whatever Happened To Customer Service 5/30/2006

Ok, I pretty much expect to be on my own when looking for something at Walmart. They seem to never have an employee around when you need them... but Home Depot??? My past experiences with any hardware stores, but especially different Home Depot locations, have been wonderful... maybe because I'm female, and they just assume I will need help, or maybe they really do train their employees to provide good customer service. Either way, it works for me, and makes me more likely to return on my own, when taking on a project, or even just browsing for ideas. I went to the Home Depot here in Moore today, and was really, very frustrated by the experience. I was looking for a specific type of product, bathroom faucets, but did not have a specific brand or style in mind yet. I went in, and after about five minutes, found the right location to start looking. Nobody ever asked if they could help, so I found it on my own. After finding the right location, I started looking at different items. I found the section to be disorganized. They had labels on the displays, to let you know which brand was being shown, but several labels were missing... of course, on the styles I liked! lol I probably spent thirty minutes in there looking around, on that one aisle. Not once did an employee approach me to see if I had questions or needed help finding a specific employee... and the store was pretty empty. Fortunately, my main purpose today was looking... had I planned to make a purchase, I probably would have gone elsewhere, just to get some help. Not good guys... more
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