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Holy Grail Tavern & Grille - 0 Reviews - 161 Joe Nuxhall Way, Cincinnati, OH - Bars, Pubs & Clubs Reviews - Phone (513) 621-2222

Holy Grail Tavern & Grille

161 Joe Nuxhall Way
Cincinnati, OH 45202
(513) 621-2222
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Related categories:

Food & Dining


Editorial review from Citysearch 6/19/2013

I would like to inform you of a very bad experience I have had at your restaurant located at the Banks.This was on Fathers Day after a Reds Game . I had my husband and two boys with me and we went over to the restaurant to eat and watch the rest of the golf game along with the 9th inning of the reds game it was 4:40 when we were sat down and server came to tabole for drinks and about 10 minutes later a hostess came and put a sign on our table and two others that it was reserved for 5:00 which gave us less thasn 25 minutes to recieve our food and eat . I had asked to speak to a manager Marty came over and instead of an apology or any kind of Concern he basically said he didnt care and we had to leave at 5:00. I own a fine dining restaurant and I understand when something happens and we all make mistakes but his attitude towards us and the other tables was appauling . When i spoke to him before we left I told him all he had to do was apoloqize and he told me he didnt have to and didnt care . I hope you understand my point of view because a simple ""I am Sorry "" would have went along way . I will never visit this restaurant again and not only did he do this to my table but he had one of the other taboles actually escorted out by the police when not a voice was raised nothing they had not finished eating this place makes me sad to see it at the banks when that is such an awesome place to be . more
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Additional information

  • Hours:

    Mon-Sun: 11am-2:30am
  • Neighborhoods:

    Central Business District