We used to frequent Hollywood before we started using Netflix (online & somewhat unlimited rentals.)
They were ok for the money, especially compared to blockbuster.
The staff was friendly and the selection adequate.
They also have some videos for free rental in the kid's section. Yup, free! They are very old - but great for the younger kids.
They've kept pace with Blockbuster's policies, so you can keep what you rent for a week.
They have previously viewed videos and dvd's for sale, as well as candy and popcorn.
They also have an area with blocks for the kids to play with.
Not a bad choice if you don't want to do online dvd rental!