This store is down right dirty. There use to be three girls and three guys working there and during that period of time (November, 2005 - July, 2006) that store was always clean and the staff was well presentable even though a couple were short patient. Now as i go into the store it is horrible. There were two shopping carts in the middle of the store, the counters had food, paper and debris on them, there was one female sitting on the counter, and one male talking on his cell phone. As customers came into the store they were not greeted. I needed help and stood in line by myself and this female never looked up and asked if i needed help so i went to the other counter for help and the other female ignored me as well. The females in the store have tattoos down their arms and wrist and they are very rude and non-chalant. A while back you would go in and music would be blasting, gang of young people hanging out at the front, employees walking around with no shoes on,employees eating in your face or singing or talking on their cell phone while ringing you up. Every time i go into this store i am well disappointed. I want to know what happened to the employees before this, im a regular an i know their names(Wayne,Deandre,Dominick,Ashley,Jackie,Mike,Carmen, and Yanous) they are gone all except Dominick and Deandre and replaced with lacker's. That crew i just named was fantastic and Wayne trained them well, i miss them because they brought some type of class and care into Hollywood and it's customers but this new crew is horrible.The manager has no idea how to run this store the old manager ran that store like water and his crew was on point. If anyone walk into Hollywood Video in Union City they will be well pissed. Where's the DM why haven't they taken control of the situation yet?