First of all, the staff did an excellent job of scheduling an appointment, and even emailed directions! The paperwork was a breeze, and all procedures and services were explained in detail before the process began. The office itself is a very nice environment, and made me feel at home. The process began with a consultation, and they even did before and after photos! The actual procedure only took two hours, and that included cleaning, and whitening. The office also offered additional services that were suited for my dental needs. After the procedure, my teeth were very sensitive, but the effects subsided after a few hours. The results were amazing! I went from a dingy, yellow grill to a bright white smile! I highly recommend!