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Holiday Inn - 2 Reviews - 70 State St Ste 1, Rochester, NY - Hotels & Lodging Reviews - Phone (888) 897-0088

Holiday Inn

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70 State St Ste 1
Rochester, NY 14614
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(888) 897-0088
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Holiday Inn - Rochester, NY
Holiday Inn - Rochester, NY
Holiday Inn - Rochester, NY

Reviews

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Best

A clean hotel in a great downtown location. The weekends are a bit quiet downtown, so you have to really search for something to do.

Worst

We were assured that 'cosmetic' work being done on the hotel at the time of the wedding would be unnoticeable. Sandblasting is not unnoticeable! Nor was the picket lines because ...

worst hotel service ever 9/5/2008

We were assured that 'cosmetic' work being done on the hotel at the time of the wedding would be unnoticeable. Sandblasting is not unnoticeable! Nor was the picket lines because they were using non-union workers. This is how it started. We had to change hotel rooms twice because the plumbing was not working. The carpeting is lifting up in the hallways, toilet tank covers were not fitting We had reserved rooms for over 50 guests at the hotel. More than half our guests changed rooms. Some had no air conditioning in their room. The housekeeping service was horrible. Rooms were not made up until very late in the day. The hotel is an absolute mess,\r We had to page our wedding coordinator Patty repeatedly The aisle was not as long as we were told and the customized aisle runner was secured upside down hand painting was not visable until they cut the runner and had the writing visable. The bride asked them to flip the runner but they refused!\r They had servers from the other wedding walking through our cocktail hour with food telling our guests that these aren't for you, don't touch! \r The table service was horrible. There were not nearly enough servers. The orders were a mess, despite having to document who had what on the seating cards. They were removing plates before half the reception was fed. \r Then we had the power loss. Again we had to go find our wedding coordinator. By running extension cords across the floor and taping them down we were able to get the music going again, but the ceiling fans in the tent...no such luck. \r She was always upset and made us feel like we were bothering her for the most simple of requests. I would never recommend anyone to this hotel, and would not ever want to sleep there again and would hope that I can prevent at least one bride from ruining their day by this review. The thought that my daughter's most important day was ruined by their lack of professionalism is extremely upsetting.\r \r Cons: service, room condition, wedding services more

Great restaurant bar in lobby 11/13/2006

A clean hotel in a great downtown location. The weekends are a bit quiet downtown, so you have to really search for something to do. more
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Owner Message

  • IHG Rewards Club Members: Get better savings with YOUR RATE. Book hotels direct at holidayinn.com for our lowest rates. You won't find these anywhere else. The Holiday Inn Rochester Downtown is situated in the heart of downtown Rochester overlooking the Genesee River. Our location is convenient to shops, restaurants and entertainment and 10 minutes from the Greater Rochester International Airport with easy access to I-390 and I-490. Business travelers can enjoy a short walk to Local, State and Federal Government offices, Carestream, Deloitte, Ernst & Young, PWC’s offices with an easy commute to Harris Corporation, the University of Rochester, Eastman School of Music and Eastman Theatre.. Our free shuttle provides round trip transportation to the airport, bus and train stations for your convenience. Our central location is perfect when exploring the National Museum of Play at the Strong, Rochester Museum and Science Center or discovering the Finger Lakes Wine Country. Relax in our quiet and well-equipped guest rooms while enjoying complimentary Wi-Fi after a long day of work or exploring Rochester. With two restaurants- the River Club and State Street Grill, 24 hour Business Center, Fitness Center and seasonal heated outdoor pool; the Holiday Inn Rochester Downtown has perfected the balance of business and leisure. Our 12,000 square feet of meeting space and catering services and professional staff can provide everything required for a successful meeting, wedding or special event. No matter what brings you to Rochester, NY, our hotel's staff is waiting to welcome you.

Editorial

  • In Short
    This polished, contemporary hotel is known for its business-friendly facilities, with state-of-the-art meeting rooms and directorial services to assist with planning and...

  • 7/26/2007 Provided by Citysearch

Additional information

  • Hours:

    Mon - Sun Open 24 Hours
  • Payments:

    American Express, Discover, Master Card, Visa
  • Neighborhoods:

    Central Business District
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