My son was born premature at 28 weeks and we have used Hill Country Pediatrics, specifically Dr. Wells, since he came home from the hospital. I couldn't be happier with the quality of service that we receive from the doctors, nurses, and staff.
I have always been able to get a sick appointment for my son immediately, within a few hours of my phone call. If I have a question for a nurse, I can always expect a phone call back. When my son had to get stitches, we walked right into an examining room even though we didn't call ahead of time.
The traditional 30 minute waiting time that has become typical at most doctor's offices doesn't exist here. I appreciate the fact that I don't have to wait more than 5 minutes for our appointment.
Best of all, the staff is great and patient with kids. My son is terrified of the doctor's office, and he's definitely a crier and can occasionally be a screamer. Everyone works compassionately and is patient enough to get everything done.
Dr. Wells, Dr. Bartlett, Dr. Tarrant, Cathy, and Becky are all wonderful!
Pros: Great doctors, quick call backs, easy to make appointments