I am always skeptical of the negative reviews you see on here. I mean, if the person would have just paid their rent, moved their stuff out, etc etc then they would have nothing to complain about. However, for the first time in my 10 + straight years of being an apartment renter, I had such a horrible experience with Hilby Station and Lance Douglass Property that I felt that I owed it to myself and to all of you reading this to let you know about my experience and then let you make your own call.
I have not once in my 10 + years of renting had a problem with any of my landlords. Not once. Never in my life have I thought about writing a review such as this b/c I have always had a very positive experience with my landlords. You hear horror stories about landlords, and you view such stories with skepticism, but once you experience (and hopefully you wont) you realize that there are a few such landlords out there. And in my second to last rental before I finally became a home owner I had the worst luck and fell upon this type of landlord at Hilby Station. And let me be more specific, it is not so much the landlord that lives at the complex that is the problem. It is the management and employees that work at Lance Dougalss that you have to deal with after you move out. I promise you, after you move out you will receive a bill in the mail for something or the other, it could be small and it could be big. But whatever the bill is for, it will leave you scratching your head in confusion, and then that will lead to wonderment (really? they are really trying to suck every single penny they can out of me?). If you rent here, you will experience more of a hassle than it is worth. There are a number of other properties NOT owned by Lance Douglass in the area, and I would recomend renting from one of those. I had a very wonderful experience at a place right down the street from Hilby Station, when I moved out it was simple, the management was reasonable and they didnt all of a sudden stop treating you well just b/c you are now moving out. That is what Hilby Station and Lance Douglass does: they (the landlord on site) treat you well, they deal with you honestly, they treat you friendly and with respect. Then, once you move out, they (the office worker at Lance Douglass headquaters) treat you horrible, treat you with disrespect, deal with you very dishonestly, so much so that it really leaves saying to yourself, ""Is this real? Did that really just happen? Who does that?"" If you can find a place to rent other than Hilby Station I personally promise you that it will be worth it in the long run.
Good luck on your apartment search.