Everytime I call to make appointment, reception leaves on hold for a while. Then, before I can ask a question, they hang up. But once you go in, they're pretty nice to you. As for the the vet and techs, they are great! They take care of my dogs, answer all my questions and never rush me. Overall, one has to consider that reception might be busy and have a million other things to do and cant give you the attention you deserve, so its not a big deal. This place is great and will continue to take my pets there.
Pros: Great Vets, Awesome Techs!
Cons: Reception phone etiquette needs some work