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Highland Sanitation & Recyclng - 7 Reviews - 1811 Century Ave, Newport, MN - Waste & Garbage Reviews - Phone (651) 458-0043

Highland Sanitation & Recyclng

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1811 Century Ave
Newport, MN 55055
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(651) 458-0043
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Main categories:

Waste & Garbage

Related categories:

Business to Business , Utilities

Reviews

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( 5 )

Best

Like the previous review, I have nothing but great experiences with Highland. The staff are courteous on the phone, and after removing trash from our container, the driver brings ...

Worst

they price fix and constantly increase their fees without telling you in hopes that you don't notice! We finally called to get it corrected and their customer service people are s...

Terrible service and they increase their fees constantly!! 2/3/2012

they price fix and constantly increase their fees without telling you in hopes that you don't notice! We finally called to get it corrected and their customer service people are so bad the would not correct it. On top of this, when they miss your pick up...and they often do, they won't come back for a week. Even though it's their fault!!! Terrible company. We finally changed to someone else. We would never use highland again!!, more

Great Service 12/28/2011

Like the previous review, I have nothing but great experiences with Highland. The staff are courteous on the phone, and after removing trash from our container, the driver brings the container to our driveway to save us a few steps. Their pricing is the best around (even without specials), with no unexpected (or hidden) fees. Maybe if you treat people well, you will get the same? more

Best service and prices 12/24/2011

I've been a Highland customer for over a year now and have service both for my home and also for income properties. I couldn't believe the negative reviews and wanted to offer my high praises for Highland. Their pricing and helpful phone support are top notch! more

Bad Business 6/8/2011

I am very disappointed in Highland's service techniques the carrier damaged my container in April 2011. It is now June 2011 and I was promised a new container in April ever time I called they stated that the containers were on back order. But I continue to see new containers being delivered thru my neighborhood but not to me? Every day I have to clean up trash due to the gapping hole in my trash container that rodents and small animals are pulling my trash put and distributing all over my yard. I am cancelling my service and going with another company after 6 years of service.... more

Illegal practices in St. Paul 5/15/2011

I was angry to discover that Highland Sanitation doesn't treat yard waste separately in St. Paul. They rent out a separate ""yard waste"" container and I pay to have it composed, but it is collected in the same truck and burned with the trash. I contacted Ramsey County and they said this is illegal. I don't appreciate paying for the separate service when technically there is none, and I don't like that I was misled when contracting with them, and I don't like that my yard waste isn't being composted as it should and can be. more

TERRIBLE service and constantly increasing fees!!!!! 9/9/2010

We have had a terrible service from Highland for years now! We just changed to another company and are very happy. I would NEVER recommend Highland Sanitation. They constantly miss pick-ups then will not come back to pick up and make it right. They always mess up our bills and over charge us. They have a lot of hidden fees and will raise your fees as soon as they can! And on top of it all the customer service people when you call their office are VERY RUDE!!! more

The Worst! 6/1/2010

we stopped using their service because they kept giving us late charges on every single bill. We wasted so mush time on the phone with them about these ridiculous charges, that we finally told them that we didn't want their services anymore, and the woman on the phone could've cared less. Good riddance. Pros: they never missed their schedule Cons: they overcharge all of the time more
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