I have rented through Heth since February of 2005 and have had problem after problem with my dwelling. They are rather slow to handle situations, and I was even laughed at by the receptionist when I told her my living room was flooded. Noone will let you talk to the big guys, you only get to talk to the receptionist, and she only seems to give half the messages she receives. They are renting out homes to young people and majorly taking advantage of them. DO NOT RENT THROUGH HETH!!