I found the perfect Christmas present for my grandma at Hetchs the other day, and it was on sale! I was really excited, so I walked around trying to find a cashier (there was no one at the register in that department). When the lady rang it up, it came up full price, so she sent me all the way back to where I had found it. After looking around for an employee in that department for a few minutes, I finally found a lady. WHen she rang me up, it again came up as full price. Long story short, she was really rude to me. ALthough this store is clean and has wonderful products, the service is poor. They need to have a better system for when items come up at the wrong price. A customer should not have to walk back and forth to get poor service.