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Hess Express 09314 - 2 Reviews - 4586 San Jaun Ave., Jacksonville, FL - Other Reviews - Phone (904) 356-5198

Hess Express 09314

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4586 San Jaun Ave.
Jacksonville, FL 32099
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(904) 356-5198
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Today I went into the Hess station on Beach and was not only treated rudely but the cashier (Kenisha) also cussed in front of my young daughter. I was questioning why I was payin...

overcharged and cussed at for it 5/24/2009

Today I went into the Hess station on Beach and was not only treated rudely but the cashier (Kenisha) also cussed in front of my young daughter. I was questioning why I was paying $.77 tax on a $5.48 bill. That is a 14% tax rate. Wow! I didn't realize that Duval County was that high. When I questioned it they not only were rude but took the gentleman behind me before they would even answer my question. Then when they tried to convince me that I was wrong I explained to them that I had asked the price on the product before I had purchased it. They then got the gentleman (it was apparent they knew him) who was behind me to take their side. Maybe it was to try to intimidate me (he was well over 6'3" and 250 lbs and I am 4'11" and 150 lbs) or they just wanted someone else to try to convince me. Either way, the two of them could not figure out that they were wrong in their charges. I only recently moved to this area and went to this Hess because it was the closes station to my house. I bought gas there twice a week and went whenever I needed soda, ice or whatever. I will no longer go to this station or any other Hess. There are several Gates and a Race Track on my way to work. They now will get my business. more

Gas Station 10/16/2005

This gas station has went down hill the past 6 months. The employees spend all their time on cellphones. I find it very annoying when I go to buy some thing and they tell the person they are talking to on the phone hold on I have to see what she wants. It is just so rude and Now with having to prepay for gas it is just more convenient to go down to Gate gas station. more
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