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Hertz Las Vegas-Paris Hotel and Casino - 40 Reviews - 3655 Las Vegas Blvd S, Las Vegas, NV - Women's Clothing Reviews - Phone (702) 733-7338

Hertz Las Vegas-Paris Hotel and Casino

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3655 Las Vegas Blvd S
Las Vegas, NV 89109
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(702) 733-7338
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Hertz Las Vegas-Paris Hotel and Casino - Las Vegas, NV

Reviews

( 13 )
( 15 )
( 3 )
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( 5 )

Best

My boyfriend and I went to the Paris on our first Vegas trip. We paid for a standard room but were upgraded to a HUGE suite on the 34th floor! Their breakfast buffet was very ni...

Worst

The Paris was very nice to look at, but once inside for the buffet brunch, the only thing I could focus on was the hole in my wallet. The food was ok, but you would think for a S...

Stay Away! 9/4/2010

This is my second trip to Las Vegas and I would rate the stay at Paris the worst hotel experience so far in my life. We booked a Red Luxury Room for over $100 per night. When we arrived, we were given a standard room with a parking lot view. When I showed the staff my booking confirmation email, I was told by a very patronizing staff that I have to pay additional $40 per night to get my original booking, and that they don’t “guarantee” my booking of the Red luxury room. Having travelled much around the world, I was quite amazed by the way Paris honor their contract and the way they treat guests. I was thinking of walking out to another hotel – there are plenty on the strip anyway – but I was charged $120 in advance already, and we were tired and hungry after a long flight from east coast, so we decided to put up with it for two nights. If I visit Las Vegas next time, I will never deal with Paris any more. Besides dishonesty, the hotel is unremarkable in service and amenities. The buffet is a long wait (near one hour for dinner on a Monday night, with plenty of empty tables inside) and the food is mediocre for the price. The pool is very small with little decoration. Paris charges $25 for using gym and a tiny spa. I highly recommend staying away from Paris. more

Hotel Room Bathroom Was Not Clean On Check-In 4/21/2010

The best thing I can say about this hotel is the decor in the public areas like the lobby, etc. The economy rooms are shabby and seem really like a motel as far as decor. They are beaten hands down in room and public space decor by the Venetian, which offers similar is not cheaper prices for the same type of room. We go to Las Vegas every year. We have stayed so much at the Venetian, we wanted to see what Paris was like, even though you can see clearly the differences between the two hotels just by looking at the photos of the rooms on their websites. We check in smoothly, and then we went into the room where I did my usual check of the bathroom, just to see that everything is clean. The toilet seemed clean, but on the sink and the wall behind the sink there were fairly large blood stains that should have been visible to any cleaning person. The problem is that blood is really a biohazard substance, so swiping at it with a rag doesn't really do anything. It needs to be cleaned with anti-bacterial cleanser. It's not like I was combing the place with a microscope or a blue light. Let's be frank here, if you go to a hotel room and the bathroom is not clean, in an obvious way, can you really trust anything else that may not be as obvious to the naked eye but equally dirty? So, of course this made me doubt the cleanliness of everything from the bedding to the utensils that we were eating with. This incident put a shadow on our whole trip, and it's something that I have frequently mentioned to other people in conversations because it really is unacceptable. Most businesses try to give people a good first impression even when things start to go wrong afterward, but this hotel couldn't even accomplish that. It's also shocking to me that apparently I am not the only person questioning the cleanliness of this place, because before now I thought what happened to us was an isolated incident. Pros: Nice Decor Cons: Makes of think of everything that may not be properly clean more

Eaten by bed bugs 12/16/2009

Stayed there this year in a nice room, and to sum things up, I got eaten alive by bed bugs. They infested my suitcase and unfortunately took some home, hence what happens in Vegas sometimes comes home with you in the form of little critters. So DOUBLE check your bag before going home and don't leave clothes lying around in the room, they'll crawl into your pockets and stuff. I had rashes and scabbing for months. It wasn't fun. Hotel did not help at all even though they knew about the problem. Pros: The outside looks nice Cons: The inside although nice, is very dirty more

don't use express check out 3/25/2009

The hotel decor great. I've been to Paris and the shopping 'streets' and Eiffel Tower replica was amazing. Rooms were ready on time and clean/very nice. So our stay was fine in that regard. Two problems: first, DO NOT use the express check out. I did and am regretting it daily. It's been a week and I still have no bill in my email accounts - they even messed up my alternate email address somehow. I tried to call to straighten it out but the main hotel just turfed me off to their 702-946-7000 number and that is a perpetual hold. Aftter holding for 20 minutes, someone answered and hung up before a word could be uttered. So I called back tried again with similar bad luck. Called the actual hotel number again (877-796-2096) and they just went silent when I asked how to handle this. I've now been told I have to send an email request for my bill and a response from their accounting/billing division will take anywhere from 3-5 days. Well, I've been waiting a week already, so what's another week? Second, don't expect good food service. The food in the restaurants were "okay" (we didn't get sick, so that's good), actual service by wait staff was slow (even during off-peak times) - the majority of the food service personnel were totally impersonal/rude (except for one female waitress at 6:30 am) - this poor service s not the part of French culture towards Americans they should be replicating in a luxury American casino. Oh yes, if you want 'real' european/french hot chocolate and not a machine instant brew - forgettaboutit. Go to Starbucks. Pros: very nice room and cool decor Cons: trying to get/correct hotel bill once home more

Yet another bleh hotel. 1/20/2009

Yet another bleh hotel. A very special bleh was their buffet. and Ah Sin restaurant. The only thing I liked were the chandeliers at check-in, that was pretty. Re. the restaurants, got sick immediately after eating at the buffet, and Ah Sin, although had a very good view of the strip, including the Bellagio fountains at nighttime and fun parasol decor, had a completely confused menu. When you're feeding a crew of over 20 people at both restaurants, you kinda want a little bit more, you know? more

Bad Services 8/15/2008

We went to vegas and got married at the paris. the wedding services were just amazing!!! i can not begin to tell you how much i love their wedding team. but here are some issues i had with other services. 1)i had my dress to be dry cleaned and pressed and they only pressed it and in the process popped some of the seems of my dress. could have been a bad tailoring job....i dont know, i'm not expert. when i brought this to their attention they very quickly responded and a report was made and money was refunded. 2)the facial i had was just awful! not worth the money i paid for it and not something i would have done their again. but again when it was brought to their attention they quickly refunded so money and offered me another facial, but unfortunately i could not take their offer as it was the day of the wedding. 3)the manicure was terrible! it was done very quickly and not worth the money i paid for it. my cuticles werent trimmed and the paint chipped quickly. the pedicure was nice. the makeup artist put gray on my eyes knowing that i was getting married! i mentioned to her what i wanted before hand, maybe she didn't understand, but why would anyone want gray eyes for their wedding? she changed it when i asked her too. and the hair services were nice too. i left soon after, so i did not get a chance to mention my frustration with the salon. so all around, not good services, but good at rectifying mistakes. Pros: The decor is very authentic...like walking down the streets of Paris!! Cons: Needed better services or lower their prices. more

Mixed Feelings 8/4/2008

Stayed at Paris Las Vegas from 8/1-8/3. I booked this hotel based on other reviews I read stating the location was great. This turned out to be true! Paris Las Vegas is pretty much in the middle of the strip and within walking distance of some of the other hotels you may want to check out for fun. While Paris Las Vegas has a great location, I did have a few issues with the hotel. After checking into our room and wanting to take a shower before dinner, I noticed black grit of some sort and hair on the shower floor. Yuck! I had no idea what the black grit was, but after walking by an ashtray later in the hotel it occured to me that it was possibly the "sand" of an ashtray. How and why it was in the shower is beyond me. After a call to the desk, it was cleaned up. The cold water handle on the sink leaked all over the bathroom counter when in use. I personally found the room stuffy and the bed and pillows uncomfortable. When my husband wanted to use the music feature in our room he called the desk to ask a question about the price. The employee on the phone was not very helpful and some what rude and had to ask another employee the answer. We also found a mixed enthusiam among the employees throughout the hotel. Some went above and beyond to please and others acted like they just didn't want to be there. The pool was a bit dirty and had floating debris. People left beer bottles and cups everywhere in the pool area. I think the hotel could benefit from having recycle bins for people to put bottles in when they are done with them. Even though I had minor issues, I would still recommend Paris Las Vegas. We did enjoy the feel of the restaurant/shop area as well as the food and it is nicely decorated. And as far as Vegas goes, we were happy with the room price. I would give Paris Las Vegas a B+ Pros: Location Cons: Dirty pool more

Authentic French Customer Service, Lovely Views of parking garage 3/3/2007

My husband and I stayed at the Paris in October because we thought it would be romantic. We were in Las vegas to get married, and were anticipating a relaxing stay. HA! First off, the front desk staff was INCREDIBLY rude when we checked into the hotel, and had botched our reservation. After spending 20 minutes sorting out the room situation, we got up to our room and opened the curtains to reveal a depressing view of the Hotel's parking garage. When we called the front desk to ask for a room transfer, we were told that in order to get a room on the front of the Hotel (facing the strip) we would have to pay $55 extra per night. Since we were trying to have a nice time, we agreed to pay the extra fees. Please note: when booking our hotel, there was no mention of this extra fee. To cap things off, the day after our wedding, I woke up and tried to shower, only to discover that the water had been shut off! I went down to the front desk and was told that no one had any idea when the water would be turned back on, and I was welcome to shower in the pool locker room if I liked. The Paris is a tacky Hotel with terrible service and I will never, never set foot in there again. Boooo! Obviously I am still angry about my experience there 4 months later. Pros: Leaving Cons: Everything Else more

Made Our Visit Great! 12/4/2006

My boyfriend and I went to the Paris on our first Vegas trip. We paid for a standard room but were upgraded to a HUGE suite on the 34th floor! Their breakfast buffet was very nice! But the nicest thing about the Paris is that the were very helpful when I caught the worst case of the flu I've ever had -- on vacation!! They sent up their doctor very quickly and called an ambulance. They even paid for my cab ride back to the hotel and offered to give us the suite at the double rate if we had to stay over. One of their staff members called me after we got home to see if I was feeling better. There is nothing nicer than feeling at home when you are sick, so thanks to the Paris, I knew I was taken care of :) Pros: Great staff and service, good food Cons: None! more

Nice hotel. Casino is nice. 11/14/2006

The hotel is very nice. Restaurants are good. Value for your money not so good. Everything is expensive. Pros: Very nice casino. Rooms are nice. Cons: Value for your dollar is bad. more

Really great place to stay 11/11/2006

I was highly impressed by this place. My boyfriend and I had a great stay there for a weekend. They have breakfast in bed for you that you can order over the tv. The bathrooms are large and luxurious, the beds are comfortable and the service was good. I would like to stay there again if I have the chance to get a vacation one more time this year. I will return to stay here again. more

Beautiful Hotel - Small Casino 11/4/2006

We stayed at the Paris for 3 nights in July to celebrate my 26th birthday. The rooms are very nice and spacious, bathrooms and showers are gorgeous! View could've been better, but honestly - how much time do you actually spend in your room in Vegas anyhow?? Casino area is small and gambling options are limited, but made a nice choice for a 'home base' as it didn't take a marathon walk to get across like it would in Cesears. Would stay here again, comfortable and quiet (as quiet as Vegas gets!). more

Romantic & nostalgic themed hotel. 11/2/2006

All the decor takes you back to the streets of Paris. Beautiful, luxury hotel - but not over the top. Great food, lovely rooms, great service! more

A refreshing break in the big neon jungle! 10/28/2006

Paris is an outstanding hotel. The rooms are beautiful and the beds are outstanding - one of the few places I can sleep through the night in a hotel! The staff is very pleasant and very accomodating. I loved the separate shower area and the huge bathroom counter. There are so many wonderful places to stay in Vegas but I'm not sure I want to give up the pleasure of staying here. The Eiffel Tower experience is a must, but I would suggest waiting until after dark to get the full experience. A bit of a walk to the Monorail, but an easy walk out to the Strip or to Bally's. I would recommend Paris without hesitation. more

Beautiful hotel 10/22/2006

Great service, beautiful hotel rooms, spacious, well decorated, all of the amenities one could ask for Pros: Amenties, romantic, beautiful more

I love Paris any time of the year... 10/22/2006

What can I say...I love the Paris Hotel and Casino !!! The restaurants, the casino and the grounds. It's beautiful, the employees are lovely and I feel happy when I'm there !! Je t'aime Las Vegas et moi aiment rester à Paris Hotel and Casino. more

Love Paris Las Vegas 6/13/2006

I was married at the Paris Las Vegas in 2004, and have returned two times since. We've always had spectacular service and an awesome time. Clean rooms, great food - breakfast buffet is wonderful - could not ask for more. We loved the pool as well. The feeling in the hotel is wonderful and the casino is spacious and comfortable. I've found my Vegas hotel for many years to come. Pros: Breakfast buffet, service, ambience Cons: Nightlife more

Service not worth the money 5/29/2006

The hotel service did not meet the level warranted by the price or amenities of the hotel. We booked two rooms for Memorial Day weekend. Half of our party checked in the first night and asked for two rooms close to each other. The receptionist told us that would not be a problem. However, when the rest of the party checked in, not only did they not get a room close to us, but they were moved to another hotel as the Paris was overbooked. To make matters worse, the hotel was not apologetic for the situation and flat out rude. This attitude was pervasive throughout the hotel, including the casino and the restaurants. Will never stay there again and would not recommend to anyone. For the money, there are better choices in Las Vegas for service, room quality and overall amenities. Pros: Location Cons: Service, Price more

Choose elswhere 6/4/2005

We called the Paris restuarant (can't remember the name, the one in the tower) and asked what the average meal price was. They told us $22, the average is really $35 and they neglected to mention that is was ala cart. The view outside of our window was air conditioning units, etc. I've stayed in many Motel 6 hotels and never had such an awful view out the window. They don't have any vending machines. They have refrigerators in the room with drinks, candies and such. I would pay a little higher prices, however the prices were higher than those in airports. One example is $10 for a very small jar of gummy bears, an amount that would cost 50 cents at a convenience store, come on now. Also they charge extra for use of the gym, jacuzzi etc. Pros: Architecture Cons: Amenities, Service, Slots more

Great place 3/24/2005

This is one of my favorite hotels in Vegas. Great big rooms, good restaurants downstairs, very friendly staff - everything feels very comfortable. This is usually a great value too - you can get rooms here cheaper than other first class hotels on the strip. Will definitely stay here again. more
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Editorial

  • In Short
    The exterior is a composite of famous structures, including the Arc de Triomphe and the Paris Opera House. A stunning Eiffel Tower replica was built from the original plans to half scale, with a grand observation deck that overlooks the Bellagio fountains. And the 34-story hotel tower is an imitation of an 800-year-old hotel that's now the Paris City Hall. The French theme is playful and sincere without being heavy-handed, and it's carried throughout the casino and hotel rooms. The interior features re-created provincial side streets full of restaurants and shops.

  • 1/18/2007 Provided by Citysearch

Additional information

  • Hours:

    Daily 7am-1pm, Daily 2pm-5pm
  • Payments:

    Discover, American Express, Master Card, Visa
  • Neighborhoods:

    Paradise
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