I love Dr. Herman. I had a little mutt that everyone called a big rat and I used to take him to one of those "chain" veterinarians. Those vets suggested my dog go through another surgery...he had some kind of infection in his mouth. He already had one and lost most of his teeth. A friend recommended Dr. Herman and when I took my dog there, I saw him do something I never saw him do anything else...be excited to go to the vet. He'd run ahead of me to the door. Inside, he was never very nervous with Dr. Herman or his staff. Dr. Herman treated him with antibiotics. I saved tons of money plus the agony of waiting through a surgery. When my dog had to be put down when I was 26 years old (I had him since I was 9 yrs old) his staff was very compassionate and his wife sat with me to try to comfort me. I have since then recommended many others to him and they all have appreciated his service.