Had one visit there, after visiting their Open House last winter. Dr.Squires was very good I thought and very nice. The middle aged receptionist, whom I presume might be Dr.Hendrick's wife, not sure, was quite snippy on the phone And in person. Upon checking about a medication in person, was Not greeted in a welcoming manner, not even a smile. In fact, was treated in a curt manner and told to sit and wait while she went back to talk to the Dr. I felt as if I were imposing,and felt offended by her manner, so took my grandson and left!! A small thing maybe, but was taught that social graces, especially in dealing with the public, are Very important!!! I won't go back!! Also thought their prices way too high!! Nearly $50 for an office call to administer a required vaccine is ridiculous. Will be checking out the vet clinic at the Humane Society!!